Knowledge Base

Categories (7)

Account Management

YSU Login ID Assistance

Knowledge base articles relating to passwords, authentication, access, etc.

Business Applications

Knowledge base articles relating to Business Applications (Banner)

Network and Telephone Services

Network, Telephone and Voicemail Services

TeamDynamix

TeamDynamix Help and KB Articles

Email / Communication

Knowledge base articles relating to YSU email & communication tools

Computers & Printers

Information about Computers and Printers

File Storage

Information about File Storage, Network Drives, One Drive

Articles (6)

MATLAB Installation

This guide describes how to install and activate MATLAB software onto students' personally-owned computers.

IT General Help

You should use the "IT General Help" form if you are experiencing problems with an IT related device (PC, printer, etc) or service (network connectivity, website, etc).  Other issues that should be reported with this form include any device or service that was once working but no longer functions correctly or at all.

IT General Request

You should use the "IT General Request" form to submit the following types of requests: computer-related assistance or information, new equipment, software, or permissions, any change to existing equipment or accounts