How to Access the YSU App Cloud

Question

How do I access the YSU App Cloud?

Answer

appcloud.ysu.edu

The majority of software previously used in Campus Computer Labs is now available virtually using the YSU App Cloud. Follow the steps below to obtain access to the YSU App Cloud.

  1. Open an Internet browser to access the YSU App Cloud .
    • Google Chrome
    •  Firefox,
    •  Microsoft Edge 
    • Safari
  1. Enter your YSU email address and click next. 
  2. Enter your YSU user name and password and click sign-in.  
  3. After you sign in, the YSU Windows Virtual Desktops window will appear inside the web browser. Two choices are available:
    • General Apps icon for all students NOT enrolled in engineering courses.
    • An Engineering Apps specific for students requiring lab software in Moser Hall.
  4. Select the computer icon of the lab applications you need to access.
  5. On the Access local resources pop-up, ensure that Clipboard and Printer are checked, as well as Don’t ask me again for connections to this computer.  
  6. Click Allow. 
  7. Enter your YSU username and password.
  8. Click Submit
    • Note: If you receive a message regarding screen resolution, simply acknowledge by clicking OK. 
  9. You will see a familiar environment similar to the YSU computer labs with the software application shortcut available on the desktop and via the Start menu in the lower-left corner of the screen.  (Be sure to use scroll bars if needed on a smaller screen).  
  10. Begin using the software applications.  
  11. Save any of your work to your Microsoft OneDrive account or your personal computer. (Do not save them to the virtual desktop.)
  12. Upon completion of your computer lab session, close out of the environment. 
    • Click your name in the upper right corner of the screen
    • Choose Sign Out from the drop down.  

11. If any extra help is required, click the ellipse (  . . . )  icon on the far right side of the remote desktop title bar. Choose Help from the drop-down menu. Help for the application will load in an Internet browser window.  

If the solution to your problem is not found in the online help, please contact the IT Service Desk.  

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Details

Article ID: 102432
Created
Sun 3/22/20 5:38 PM
Modified
Tue 3/24/20 4:36 PM