Welcome to your Technology Support Portal  


How can we help you today?

Contact the IT Service Desk

Submit a Ticket

Phone: (330) 941-1595
Email: servicedesk@ysu.edu
Walk Up: 1st Floor of Kilcawley Center (1055 Office Suite).  Next to lounge behind Jamba Juice

Classroom Technology Hotline:
Call (330) 941-1596 for urgent classroom issues.

IT Service Desk Hours

Phone Support Available
24/7

All Other IT Support Services:
Monday - Friday
8:00 AM - 5:00 PM

Student Resources

Find labs and software on campus. Download the LabFind Mobile App.

Find Student Printers.

learning

View additional Student Resources & Linked Web Pages

Department Requests - Quick Links

IT Consultation

Don't know where to begin when considering new software, equipment, or innovative business ideas in your office? Request an IT Consultation.

Project Request

Ready to submit a formal project request to plan out and get scheduled with Information Technology Services? Submit a project request.

Subject to review and approval.
 

Moves or Renovations

Planning a move or renovation to an office, conference room, classroom or space that currently contains YSU technology? Submit a ticket to notify IT in advance for further assistance.

Faculty Resources & Information

Technology Consultation

Request a consultation to learn how to use equipment in your classroom and/or software. Please plan to bring your own device (BYOD) if you prefer using your own computer.  

Classroom technology consultation is recommended for faculty who are teaching in any course modality: traditional, hybrid, or online.


Classroom Help Quick Links

What's Happening in IT?

Multi-Factor Authentication (MFA)
Classroom of the Future 2.0 - Webex
NEW! Classroom Technology Hotline
Wi-Fi Enhancement & New Guest Wi-Fi

Enhanced Print Management
Conversions to Bring Your Own Device Labs
Technology Mobilization of Campus Initiative 
Penguin Plug-in Loaner Laptop Program
Blackboard Ultra
Multi-Media Classrooms Upgrades

Go to IT News for More Information!

YSU Website Requests

If you have a Drupal website on either ysu.edu or academics.ysu.edu that needs updating, please use our Request Form, and the YSU Web Team will implement the changes.