Welcome to your Technology Support Portal  


How can we help you today?

Contact the IT Service Desk

Submit a Ticket

Phone: (330) 941-1595
Email: servicedesk@ysu.edu
Walk Up: 1st Floor of Kilcawley Center (1055 Office Suite).  Next to lounge behind Jamba Juice

IT Service Desk Hours

Phone Support Available
24/7

All Other IT Support Services:
Monday - Friday
8:00 AM - 5:00 PM

Student Resources

Find labs and software on campus. Download the LabFind Mobile App.

Find Student Printers.

learning

View additional Student Resources & Linked Web Pages

Department Requests - Quick Links

IT Consultation

Don't know where to begin when considering new software, equipment, or innovative business ideas in your office? Request an IT Consultation.

Project Request

Ready to submit a formal project request to plan out and get scheduled with Information Technology Services? Submit a project request.

Subject to review and approval.
 

Moves or Renovations

Planning a move or renovation to an office, conference room, classroom or space that currently contains YSU technology? Submit a ticket to notify IT in advance for further assistance.

Faculty Resources & Information

Classroom Technology Consultation

Request a consultation to learn how to use equipment and/or software in your assigned classroom. Please plan to bring your own device (BYOD) if you prefer using your own computer. Some rooms are BYOD. 

This consultation is recommended for faculty who are teaching in any course modality: traditional, hybrid, or online.


Classroom Help Quick Links

Technology in Classrooms
Present Wirelessly Using Airtame
Use Webcam in Virtual Meeting or as Doc Cam
WebEx Classrooms
Faculty and Staff Resources

What's Happening in IT?

Wi-Fi Enhancement & New Guest Wi-Fi
Classroom of the Future 2.0
Multi-Factor Authentication (MFA)
Enhanced Print Management
Conversions to Bring Your Own Device Labs
Technology Mobilization of Campus Initiative 
Penguin Plug-in Loaner Laptop Program
Blackboard Ultra
Multi-Media Classrooms Upgrades

Go to IT News for More Information!

 Register for Training!