Welcome to your Technology Support Portal  

Phone: (330) 941-1595
Email: servicedesk@ysu.edu
Walk Up: 1st Floor of Kilcawley Center (1055 Office Suite).  Next to lounge behind Jamba Juice

Classroom Technology Hotline:
Call (330) 941-1596 for urgent classroom issues.

Phone Support Available
24/7

All Other IT Support Services:
Monday - Friday
8:00 AM - 5:00 PM

Find labs and software on campus. Download the LabFind Mobile App.

Find Student Printers.

View additional Student Resources & Linked Web Pages

IT Consultation

Don't know where to begin when considering new software, equipment, or innovative business ideas in your office? Request an IT Consultation.

Project Request

Ready to submit a formal project request to plan out and get scheduled with Information Technology Services? Submit a project request.

Subject to review and approval.
 

Moves or Renovations

Planning a move or renovation to an office, conference room, classroom or space that currently contains YSU technology? Submit a ticket to notify IT in advance for further assistance.

Technology Consultation

Request a consultation to learn how to use equipment in your classroom and/or software. Please plan to bring your own device (BYOD) if you prefer using your own computer.  

Classroom technology consultation is recommended for faculty who are teaching in any course modality: traditional, hybrid, or online.

• Blackboard Instruction Guides
• Faculty and Staff Resources
• Present Wirelessly Using Airtame
• Technology in Classrooms
• WebEx Classrooms

• Webex Classroom Series
• Employee Profile with Time & Leave Reporting
• Using Slido: Audience Response App

• Calendar
• List (filter by topic)

Go to IT News for More Information!

   My Ticket Requests

  My Active Projects

    My Approvals