Popular Articles

This document provides instruction on how the access the YSU App Cloud. The YSU App Cloud provides access to the virtual software previously used in the YSU computer labs.
How to fix redirects or stuck at the Office 365 Login loop.
This article explains how to use the Penguin Connect VPN.
This article explains how to dial into a Zoom meeting from a Webex equipped room.
This procedure shows how to fix a printer that only prints one copy instead of multiple copies.
This article explains the process to obtain a new Y card.
Guide to using PaperCut Mobility print on various operating systems.
This guide will walk you through how to reset an expired/forgotten Penguin Portal password.
Commonly used webpage links for Student Resources at YSU.
This guide will walk you though how to activate a new Penguin Portal account
This article explains how to install and activate the Microsoft Office software onto student and faculty personal computers
This guide will explain basic features and functions of the Dterm Series NEC telephone system.
List of Lab Locations, Computer Counts, Owning Department and Installed Software.
You should use the "IT General Request" form to submit the following types of requests: computer-related assistance or information, new equipment, software, or permissions, any change to existing equipment or accounts
This article will assist you with how to remotely access your on-campus YSU machine from off campus.
This article provides resources and training on the various tools students will use during the virtual learning environment.
Bring Your Own Device (BYOD) labs enable you to bring your own computing device to charge, work and print while on campus.
Instructions for accessing the RDP portal and connecting to campus lab machines
This guide will show you how to request additional print pages.
This guide will walk you through how to change a current Penguin Portal account password.
The article explains general voice mail instructions.