Resources for new and continuing students. Start with First Things First.

Articles (17)

*1. First Things First: Prepare to Log into Your Penguin Portal Account

Follow the instructions to activate or reset your account detail to access the Penguin Portal, Blackboard and other YSU services.

*2. Where to Get Technology Help

IT provides three convenient locations to obtain assistance. The IT Service Desk is your first point of contact at (330) 941-1595.

*How to Succeed in an Online Learning Environment

This article provides resources and training on the various tools students will use during the virtual learning environment.

Account: Reset An Expired/Forgotten Penguin Portal Account Password

This guide will walk you through how to reset an expired/forgotten Penguin Portal password.

Account: Sign-up for Multifactor Authentication (MFA)

Multi-Factor Authentication (MFA) creates an additional level of security and protection of your YSU account.  It verifies your identity by requiring multiple credentials.  You will be prompted during the sign in process to verify your identity and this is often achieved by entering a code that you receive via text or email.

Devices: Borrow equipment from IT Customer Services

IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. Items are made available on a first-come, first-served basis.

Fall 2021 - Technology Hardware Recommendations

This is a list of recommended computers to purchase based off current standard laptops at YSU.

Microsoft 365: Accessing Microsoft Office Suite for Online Use

YSU Students and Faculty have access to Office 365 Online Apps.

Microsoft 365: Installing Microsoft Office Suite on Personal Devices

This article explains how to install and activate the Microsoft Office software onto student and faculty personal computers

Mobile App: LabFind Mobile App

LabFind app list labs and software around campus. Learn how to download and use the LabFind mobile application.

OneDrive: Connect to OneDrive in the YSU App Cloud

This article explains how to access your OneDrive in the YSU App Cloud.

Penguin PASS: Student Instruction Guide

Penguin PASS produces an audit of your completed work, requirements and in progress courses based on your declared major, minor and/or program and catalog year. Audit worksheets cannot be used as an official transcript.

Penguin PASS: Student Video

Missed Penguin PASS student training? No Problem! View the video here.

Phishing Alarm Button: Finding and Using the Phish Alarm

This article is designed to assist in utilizing the Phish Alarm through Outlook.

Printers: Student Printing FAQs

This article answers questions that students have regarding their print services and guidelines on campus.