Resources for new and continuing students. Start with First Things First.

Articles (11)

*1. First Things First: Prepare to Log into Your Penguin Portal Account

Follow the instructions to activate or reset your account detail to access the Penguin Portal, Blackboard and other YSU services.

*3. Where to Get Technology Help

IT provides three convenient locations to obtain assistance. The IT Service Desk is your first point of contact at (330) 941-1595.

*How to Succeed in an Online Learning Environment

This article provides resources and training on the various tools students will use during the virtual learning environment.

Fall 2021 - Technology Hardware Recommendations

This is a list of recommended computers to purchase based off current standard laptops at YSU.

How Do I Reset An Expired Or Forgotten Penguin Portal Account Password?

This guide will walk you through how to reset an expired/forgotten Penguin Portal password.

How to borrow equipment from IT Customer Services

IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. Items are made available on a first-come, first-served basis.

Microsoft 365: Accessing Microsoft Office Suite for Online Use

YSU Students and Faculty have access to Office 365 Online Apps.

Microsoft 365: Installing Microsoft Office Suite on Personal Devices

This article explains how to install and activate the Microsoft Office software onto student and faculty personal computers

OneDrive: Connect to OneDrive in the YSU App Cloud

This article explains how to access your OneDrive in the YSU App Cloud.