Question
Where to get technology help at YSU?
Answer
Welcome to YSU. From time to time, you may encounter issues with your technology or have questions. We are here to help you at one of three locations.
IT Service Desk:
Location: Maag Library, 4th floor
Contact us:
Email: servicedesk@ysu.edu
Phone: (330) 941-1595
Make a Service Request:
By Email to servicedesk@ysu.edu or Visit: www.ysu.edu/ITHelp
Hours:
Monday - Friday, 8:00 AM - 5:00 PM - Walk-up
Daily, 24 hours, 7 days - Phone Services
Services: Customer Support (Q&A); Mobile Network Connectivity Support; Account Assistance; Maleware removal & device optimization; Assistance with connecting to academic software in the cloud or for download; Charging Pods (with USB-C, Lightning, and micro USB cords); Study areas nearby inside of Maag Library. Equipment Loaners
Penguin Plug-In:
Locations: Moser Hall to Cushwa Hall Bridge (Moser side)
Hours: Fall and Spring Semesters:
Monday - Friday: 9:00 am - 4:00 pm
Summer and Semester & Breaks
Closed
Services: Customer Support (Q&A); Wireless Printing; Apple TV and Airtame Wireless Screen cast; Study Lounge