*2. Where to Get Technology Help


Where to get technology help at YSU?


Welcome to YSU.  From time to time, you may encounter issues with your technology or have questions. We are here to help you at one of three locations.

IT Service Desk:

Location:  Kilcawley Center, 1st floor behind Jamba Juice

Contact us:

Email: servicedesk@ysu.edu
Phone:  (330) 941-1595
Make a Service Request:
Email to servicedesk@ysu.edu or Visit:  www.ysu.edu/ITHelp


 Monday - Friday, 8:00 AM - 5:00 PM - Walk-up
 Daily, 24 hours, 7 days  - Phone Services


Services:  Customer Support (Q&A); Mobile Network Connectivity Support; Account Assistance; Maleware removal & device optimization; Assistance with connecting to academic software in the cloud or for download; Study areas nearby inside of Maag Library. Equipment Loaners 

Penguin Plug-In: 

Locations:    Moser Hall to Cushwa Hall Bridge (Moser side)
                      Kilcawley Center (behind Jamba Juice)

Hours: Fall and Spring Semesters:

Monday - Friday: 9:00 am - 4:00 pm 

   Summer Semester & Breaks


Services:  Customer Support (Q&A); Wireless Printing; Charging Pods (with USB-C, Lightning, and micro USB cords); Apple TV and Airtame Wireless Screen cast; Study Lounge


Was this helpful?
0 reviews
Print Article


Article ID: 107767
Fri 5/15/20 9:54 AM
Tue 2/6/24 2:29 PM