*1. First Things First: Prepare to Log into Your Penguin Portal Account

Prepare to Log into your Penguin Portal Account 

If you have never had a YSU account, your account must be activated prior to your first login.  See the steps for First-time Account Holders

If you were a student through College Credit Plus (CCP), a YSU alumni entering graduate school or becoming a YSU employee, please follow instructions for Returning Account Holders.

Your Username is found on in your letter from the Office of Admissions or Human Resources. It is the information before the "@" in your email address.


Please Note: Users without a SSN and users who have -guest accounts must contact the IT Service Desk to set up their account!

  1. Go to the Password Self-Service
  2. Click on Activate New Account
  3. Perform the verification step and click Verify
  4. Enter your Login ID (User Name), Banner “Y” IDLast 4 digits of SSN, and Date of Birth (in YYYYMMDD format) into the respective fields and click Activate
  5. Click Continue to move onto the next step
  6. Enter a password for your account into the New Password and Confirm Password fields and click Change Password
    1. The password should follow all guidelines presented on the page
  7. Create the three required security questions and click Save Responses
  8. Click Continue to finish the activation process


If you are actively using a YSU account, no password change is necessary.  All others, follow the step below to access your account.

  1. Go to the Password Self-Service
  2. Click on Reset Forgotten Password
  3. Type your Login ID (User Name)
  4. Click the verification box "I am not a robot".
  5. Respond to the Captcha challenge, then click Search
  6. Type responses to the Questions which are case sensitive
  7. Create a new password following the guidelines displayed on the page
  8. Click Continue to finish the process

Once your account is set up or your password is reset, you can log into to your Penguin Portal Account with the Secure Access Login on the left or at the YSU home page with the “Penguin Portal Login” dialog on the top right of the page.

Please contact the IT Service Desk at (330) 941-1595 for assistance if you are unable to activate or access your account.

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Article ID: 107142
Thu 5/7/20 10:39 PM
Tue 4/2/24 10:01 AM