Request a new service or modify an existing service
Report something is broken or not working.
Request a Change in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Remote Support from IT Staff through Bomgar.
Request toner for YSU printers
Request a Non-Patron (Guest) Login ID
This is a request to purchase a new computer.
Request Software Installation
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Voicemail Service Requests
Activate an existing network port – typically used for move of office equipment/personnel
Request information and/or assistance with our Banner System, 3rd Party Software integrated with Banner and custom applications.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Duplicate/Non-Duplicate PIDM processing
Report an Issue/Problem with your voicemail
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Get assistance activating a new YSU Penguin Portal account here.
Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
Report a Software Issue
Reset an expired/forgotten YSU Penguin Portal account password here.
Assistance changing a non-expired YSU Penguin Portal account password.
Report an issue with YMES (YSU Mass Email System)