Popular Services

Request or modify an existing IT Service.

Report something is broken or not functioning as it should.

Request toner for YSU printers

Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata

Remote Support from IT Staff through Bomgar.

Request a Non-Patron (Guest) Login ID

Request a Change in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR

Request Software Installation

This is a request to purchase a new computer.

Request for information from IT. Ask a question, for general assistance or for a consultation.

Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications

Voicemail Service Requests

Request information and/or assistance with our Banner System, 3rd Party Software integrated with Banner and custom applications.

Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.

Report a Software Issue

Report an issue with Office 365 Email & Calendar and/or Outlook Email

Duplicate/Non-Duplicate PIDM processing

Activate an existing network port – typically used for move of office equipment/personnel

Reset an expired/forgotten YSU Penguin Portal account password here.

Assistance changing a non-expired YSU Penguin Portal account password.

Report an Issue/Problem with your voicemail

Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS

Get assistance activating a new YSU Penguin Portal account here.

Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.

Report an issue with YMES (YSU Mass Email System)