Banner: Request Change

Introduction

Use this service to request a change/enhancement to a YSU-written report/process or request a new YSU-written report/process in our Banner System.  This also includes includes 3rd-Party Integrated Systems, and any supporting Banner tools (BDM, ePrint, Form Fusion etc.).

This service is considered a planned enhancement.  The Application Services Manager and Director are notified to prioritize and assign the work accordingly.  This type of service requires two levels of approval: one from your supervisor and the other from the data custodian.    

Additional Assistance

• Refer to the Related Articles section on this page for step-by-step instructions on how to request a Banner Change.
   
• To report an issue, problem or failure with an Ellucian-written Banner application or process, log into the Ellucian Support Center.

• Contact the YSU Service Desk at 330-941-1595