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- Services
- Teaching and Learning
- Blackboard
- Request an Integration/Feature or Report an Outage
Use this service to request 3rd party integration for use in Blackboard
- Services
- Teaching and Learning
- Blackboard
- Create/Modify Content Within a Course
Use this service if you need to have a test created in a Blackboard Course
- Services
- Software
Canva: Request Faculty / Staff License
- Services
- CCTV Requests
This service requests the repair of existing CCTV Camera(s).
- Services
- CCTV Requests
This service requests assistance with CCTV Bosch Operator Client login-related issues.
- Services
- Computers and Printers
- Printers
This service is used for reporting any incident(s) associated with a ComDoc printer.
- Services
- Account Management
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
- Services
- Computers and Printers
- YSU Computers
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
- Services
- None
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
- Services
- Network Services
Activate an existing network port – typically used for move of office equipment/personnel
- Services
- Network Services
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
- Services
- Communication and Collaboration
- Email / Communication
Report an issue with Office 365 Email & Calendar and/or Outlook Email
- Services
- Computers and Printers
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
- Services
- Account Management
Get assistance activating a new YSU Penguin Portal account here.
- Services
- Account Management
Assistance changing a non-expired YSU Penguin Portal account password.