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This Banner Service Request is used to obtain access to HR/Payroll, Student, Financial Aid, and Alumni and Events modules, forms or data within Banner Application Navigator, Web Focus and Self-Service. Those making a request must have a business need to obtain access based on your assigned job duties. Employees or administrative supervisors (on behalf of their employees) should submit this request to add, remove or change access to Banner systems.

This service requests the repair of existing CCTV Camera(s).

Request multiple short-term guest accounts for campus visitors.

Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.

Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.

Activate an existing network port – typically used for move of office equipment/personnel

Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.

Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.

Report an issue with Office 365 Email & Calendar and/or Outlook Email

Get assistance activating a new YSU Penguin Portal account here.

Assistance changing a non-expired YSU Penguin Portal account password.

Reset an expired/forgotten YSU Penguin Portal account password here.

ITS Customer Services offers a wide variety of technology related workshops and self-paced courses to help you master a new skill.

Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.

Request Software Installation