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This service requests the repair of existing CCTV Camera(s).

Request multiple short-term guest accounts for campus visitors.

Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.

Activate an existing network port – typically used for move of office equipment/personnel

Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.

Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.

Report an issue with Office 365 Email & Calendar and/or Outlook Email

Get assistance activating a new YSU Penguin Portal account here.

Assistance changing a non-expired YSU Penguin Portal account password.

Reset an expired/forgotten YSU Penguin Portal account password here.

Request Software Installation

Report an Issue/Problem with your voicemail

Voicemail Service Requests

Report an issue with YMES (YSU Mass Email System)

Remote Support from IT Staff through Bomgar.