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Services or Offerings?
Blackboard: Request 3rd Party Integration
  1. Services
  2. Teaching and Learning
  3. Blackboard
  4. Request an Integration/Feature or Report an Outage
Use this service to request 3rd party integration for use in Blackboard
Blackboard: Request Test Creation
  1. Services
  2. Teaching and Learning
  3. Blackboard
  4. Create/Modify Content Within a Course
Use this service if you need to have a test created in a Blackboard Course
Canva: Request Faculty / Staff License
  1. Services
  2. Software
Canva: Request Faculty / Staff License
CCTV: Camera Repair Request
  1. Services
  2. CCTV Requests
This service requests the repair of existing CCTV Camera(s).
CCTV: Login Issues
  1. Services
  2. CCTV Requests
This service requests assistance with CCTV Bosch Operator Client login-related issues.
Guest Account: Request Guest Account
  1. Services
  2. Account Management
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Hardware: Computer Replacement/Refresh
  1. Services
  2. Computers and Printers
  3. YSU Computers
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
IT Consultation: Digital Accessibility Review and Remediation
  1. Services
  2. None
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Network: Activate Port
  1. Services
  2. Network Services
Activate an existing network port – typically used for move of office equipment/personnel
Network: Add Port
  1. Services
  2. Network Services
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Office 365 Email: Report Issue
  1. Services
  2. Communication and Collaboration
  3. Email / Communication
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Penguin Portal Account: Activation Issues
  1. Services
  2. Account Management
Get assistance activating a new YSU Penguin Portal account here.
Penguin Portal Account: Change Current Password
  1. Services
  2. Account Management
Assistance changing a non-expired YSU Penguin Portal account password.
Penguin Portal Account: Reset Expired/Forgotten Password
  1. Services
  2. Account Management
Reset an expired/forgotten YSU Penguin Portal account password here.
Register to Attend a Workshop
  1. Services
  2. Register for Technology Training
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.