Popular Services
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Use this Service to Request a New Report or Modify an Existing Report.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
This service is used for reporting any incident(s) associated with a DME printer.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Report an issue or problem related to telephone services (outages, static, etc.).
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.