Popular Services
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Request a change or modification to YSU-specific processing in Recruit .
Report an Issue/Problem with your voicemail
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Report an issue or problem related to telephone services (outages, static, etc.).
Report an issue with Office 365 Email & Calendar and/or Outlook Email
This service requests assistance with CCTV Bosch Operator Client login-related issues.
Duplicate/Non-Duplicate PIDM processing
Request a Change to CRM Advise. This could include: Enhancements, New Report/Change existing Report, New/Change Communication Plan
This service is used for reporting any incident(s) associated with a ComDoc printer.
How to request Information/Assistance with CRM Advise