Knowledge base articles relating to Business Applications (Banner), CRMs, Watermark Suite, Degree Works, NEOED, 25Live and more. Some articles require you to sign-in to view. See upper right corner to Sign-in.

Categories (4)

Penguin PASS by Degree Works

Penguin Planning for Academic Student Success (Penguin PASS)

TeamDynamix

TeamDynamix Help and KB Articles

WebFocus

WebFocus is a report creation tool which uses Banner Data views to create & manage reports.

JobX

JobX is YSU's new student employment hiring software. Once JobX is implemented, the 'Hourly Appointment Form' can no longer be used to hire students.

Articles (7)

Pinned Article How to Request Support from IT Application Services Team

This article explains services in the business application category, which includes requesting support for Banner-related production issues, quick assistance,
change requests, etc.

Chartwells Catertrax: Accessing the Catertrax Punchout

This article provides instructions on how to access Chartwells Catertrax punchout in eCube.

Ellucian Training Center: How to Access the Ellucian Training Center

The Ellucian Training Center is available to authorized users to complete learning modules regarding Ellucian products: Banner Admin Pages, Banner Self-Service, CRMs, Experience, etc.

Learning Stream: Access and Use the Instructor Module

The Instructor Module in Learning Stream is designed to allow workshop leaders/instructors to view their roster of participants, check attendance, create sign in sheets and more.  Access is granted by IT Training Services when a workshop is planned by an organization outside of IT.

Marketplace uStore: Request New/Existing Product or Event

Information to assist filling out a uStore Service Request.

YSU Secure Document (YSD) Upload Process

YSD provides YSU students, faculty and staff, and external users with a secure way to upload documents containing sensitive information.