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Webex: Share Recordings

via the Webex App or through Webex online.   Access Via Webex App 1. Open the Webex App. Use your YSU credentials to log in.   2. Select the meeting icon in the left navigation

Classroom Technology: What you can do with a HoverCam Ultra 8

YSU uses the Ultra 8 HoverCam as a standard document camera if available in a classroom. Learn more. ... Question What can I do with a Hover Cam Ultra 8? Answer HoverCam Ultra 8 Document Camera Instructions YSU uses the Ultra 8 model HoverCam as our standard document camera if available in a

What Causes the "You do not have permission to access this application" Error in the Technology Support Portal

This article addresses the "You do not have permission to access this application" error when accessing the TeamDynamix Technology Support Portal ... Question What causes the "You do not have permission to access this application" error when signing into the Technology Support Portal? Answer The client must be a current YSU student

IT General Request

this page.   Please provide the following information: Building and room number where the service is needed YSU Technology Services (TS) tag number of the device (if applicable) Contact

IT General Help (Incident)

information: Building and room number where the malfunction is occurring YSU Technology Services (TS) tag number of the device (if applicable) Contact information (phone number preferred

Network: How to Use the Penguin Connect VPN

-5.1.5.0-8.deb d. Connect to YSU Enter the portal name connect.ysu.edu when asked by the application • Debian CLI a. Expand Tarball tar -xvf ~/Downloads/PanGPLinux.tgz b. Navigate to

Devices: Borrow equipment from IT Customer Services

IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web ... Question How to borrow equipment from IT Customer Services Answer IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs

WiFi: Connect to WiFi

Question How do I connect to WiFi on campus and in the residence halls? Answer Get Connected YSU has upgraded and remediated WiFi in all academic buildings and Maag Library.  WiFi

Guest: Request a Guest Account

This guide will walk you through requesting a guest account for non-YSU students, faculty, or staff members. ... Question How do I submit a request for a YSU guest account? Answer You must submit a separate request for each guest that needs access to the YSU network. How to submit a request for a

Microsoft Teams: Add Bookings to Teams

Add Bookings in Teams to view appointments for you and your department! ... Question Can Bookings be seen in the Microsoft Team app? Answer Users can view Bookings in the Microsoft Teams by installing the Bookings application in Teams. To view Bookings in

Microsoft Teams: Installing and Using Microsoft Teams

icon in top-left corner of your screen and click Teams. From here, you can use the Microsoft Teams web version or download the app.   To download the app, click the download button in the bottom

Penguin Portal Account: Reset Expired/Forgotten Password

Reset an expired/forgotten YSU Penguin Portal account password here. ... Introduction If you have forgotten your YSU Penguin Portal account password or your YSU Penguin Portal account password has expired, you can attempt to reset the password using the security

File Storage: How to Request an Increase of Network Drive Space

tickets you have submitted. You can refine your search by checking other options under Status Class (i.e In Progress, Completed) Permissible Uses of YSU Network Drives Individual and

Outlook: Mail Client Configuration Guide for iPhone/iPad (iOS 11+)

This document will walk you through setting up your YSU Office 365 email on an iPhone/iPad ... to Sync. Then choose "No Limit" to sync all of your emails. You have successfully configured your iOS device to receive YSU Office 365 email. You can view your email using the built-in mail application.

Accessing the Penguin Portal (PC, Mac, Mobile)

Question How do I access the Penguin Portal (PC, Mac or Mobile)? Answer To log in and use the system effectively, YSU recommends one of the following Internet browsers: Internet Explorer 8