My Recently Visited Services
This service requests assistance with CCTV Bosch Operator Client login-related issues.
Get assistance activating a new YSU Penguin Portal account here.
Activate an existing network port – typically used for move of office equipment/personnel
Don't know where to begin when considering new software, equipment, training, or innovative business ideas in your office? Request an IT Consultation. Use this service to request a consultation with an IT professional. This request is not to be used when you are reporting a problem with equipment, services or to request support for the Banner ERP system.
This service is used for reporting any incident(s) associated with a comdoc printer.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Use this service to present an idea for a new feature you would like to see in Blackboard
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Assistance changing a non-expired YSU Penguin Portal account password.
Request a Change to CRM Advance. This could include: enhancements, a new report or change to an existing report.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Reset an expired/forgotten YSU Penguin Portal account password here.
Request a Change to CRM Advise. This could include: Enhancements, New Report/Change existing Report, New/Change Communication Plan
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Request information about or assistance with Recruit.