My Recently Visited Services
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Duplicate/Non-Duplicate PIDM processing
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
This service is used for reporting any incident(s) associated with a ComDoc printer.
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Use this service to create ticket for either Designing or Redesigning a blackboard course
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
This service requests the installation of a new or replacement of an existing CCTV Camera.
Use this service to request the setup of content within a course, other than tests.
Get assistance activating a new YSU Penguin Portal account here.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.