My Recently Visited Services
Contact us for assistance with your upcoming video conference.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Get assistance activating a new YSU Penguin Portal account here.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Report an Issue/Problem with your voicemail
How to request Information/Assistance with CRM Advise
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Use this service to report a current outage or issue in Blackboard
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Assistance changing a non-expired YSU Penguin Portal account password.
Don't know where to begin when considering new software, equipment, training, or innovative business ideas in your office? Request an IT Consultation. Use this service to request a consultation with an IT professional. This request is not to be used when you are reporting a problem with equipment, services or to request support for the Banner ERP system.
Reset an expired/forgotten YSU Penguin Portal account password here.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Report and resolve hardware and software issues in a classroom.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page