My Recently Visited Services
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
Use this service to request Individual/Group/Accessibility Training or a Blackboard Consultation
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
This service is used for reporting any incident(s) associated with a ComDoc printer.
Request information about or assistance with Recruit.
Assistance changing a non-expired YSU Penguin Portal account password.
This service requests the repair of existing CCTV Camera(s).
Use this service to request an internal online course review for an existing blackboard course
This service requests assistance with CCTV Bosch Operator Client login-related issues.
Use this service to request the setup of content within a course, other than tests.
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan
Report an Issue/Problem with your voicemail
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Duplicate/Non-Duplicate PIDM processing
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Request a Change to CRM Advance. This could include: enhancements, a new report or change to an existing report.
Use this service if you need to request to make course documents accessible