My Recently Visited Services

Report something is broken or not functioning as it should.


Remote Support from IT Staff through Bomgar.


Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.


Get assistance activating a new YSU Penguin Portal account here.


Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.


Don't know where to begin when considering new software, equipment, training, or innovative business ideas in your office? Request an IT Consultation.  Use this service to request a consultation with an IT professional.   This request is not to be used when you are reporting a problem with equipment, services or to request support for the Banner ERP system.


Request supplies for Comdoc (Xerox) printers


This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.


Request a change or modification to YSU-specific processing in Recruit .


This service is used for reporting any incident(s) associated with a comdoc printer.


Report an issue and/or problem in CRM Advise.


Request a Change to CRM Advise. This could include: Enhancements, New Report/Change existing Report, New/Change Communication Plan


Use this service to request the setup of content within a course, other than tests.


Request toner for YSU non-standard printers


Request information about or assistance with Recruit.


Report an issue and/or problem in Recruit.


Report an issue and/or problem in CRM Advance.


How to request Information/Assistance with CRM Advise


Canva: Request Faculty / Staff License


This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.


Use this service if you need to have a test created in a Blackboard Course


Use this service if you need to request to make course documents accessible


Use this service to present an idea for a new feature you would like to see in Blackboard


Use this service to create ticket for either Designing or Redesigning a blackboard course


Report an issue with YMES (YSU Mass Email System)