This Banner Service Request is used to obtain access to HR/Payroll, Student, Financial Aid, and Alumni and Events modules, forms or data within Banner Application Navigator, Web Focus and Self-Service. Those making a request must have a business need to obtain access based on your assigned job duties. Employees or administrative supervisors (on behalf of their employees) should submit this request to add, remove or change access to Banner systems.
Request for information from IT. Ask a question, for general assistance or for a consultation.
Request toner for YSU printers
Request or modify an existing IT Service.
Report an issue with YMES (YSU Mass Email System)
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
This is a request to purchase a new computer.
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Duplicate/Non-Duplicate PIDM processing
Request Software Installation
Remote Support from IT Staff through Bomgar.
Get assistance activating a new YSU Penguin Portal account here.
Report something is broken or not functioning as it should.
Report an Issue/Problem with your voicemail
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
This service requests the repair of existing CCTV Camera(s).
Assistance changing a non-expired YSU Penguin Portal account password.
Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.
Reset an expired/forgotten YSU Penguin Portal account password here.
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
Request a Change in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Activate an existing network port – typically used for move of office equipment/personnel
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.