My Recently Visited Services
Request a new report or dashboard, or request changes to an existing report.
This includes data extracts, reporting needs, or help analyzing data. If you’re not sure exactly what you need, provide as much detail as possible and we’ll help determine the best approach.
Use this service to request the setup of content within a course, other than tests.
Report an Issue/Problem with your voicemail
Duplicate/Non-Duplicate PIDM processing
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Use this service if you need to request to make course documents accessible
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Report an issue or problem related to telephone services (outages, static, etc.).
Use this service to request 3rd party integration for use in Blackboard
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Use this service to create Request Course Copy, Merge, or Conversion
Use this service to create ticket for either Designing or Redesigning a blackboard course
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.