My Recently Visited Services
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Get assistance activating a new YSU Penguin Portal account here.
Use this service if you need to request to make course documents accessible
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Activate an existing network port – typically used for move of office equipment/personnel
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Report an Issue/Problem with your voicemail
Assistance changing a non-expired YSU Penguin Portal account password.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
This service requests the repair of existing CCTV Camera(s).
Reset an expired/forgotten YSU Penguin Portal account password here.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.