My Recently Visited Services

Use this service to create Request Course Copy, Merge, or Conversion


Request or modify an existing IT Service.


Report a Software Issue


Reset an expired/forgotten YSU Penguin Portal account password here.


Assistance changing a non-expired YSU Penguin Portal account password.


Use this service to request the setup of content within a course, other than tests.


Report an issue with Office 365 Email & Calendar and/or Outlook Email


Use this service to request an internal online course review for an existing blackboard course


Request information about or assistance with Recruit.


Canva: Request Faculty / Staff License


Report an issue and/or problem in Recruit.


Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.


This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.


Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page


This service requests the installation of the camera viewing application, Operator Client.


Remote Support from IT Staff through Bomgar.


Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.


Report something is broken or not functioning as it should.


This service requests the rights to view CCTV Camera(s).


This service requests the installation of a new or replacement of an existing CCTV Camera.


Laptop Purchase Program for Students

YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.


Report an Issue/Problem with your voicemail


Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.