My Recently Visited Services
This service is used for reporting any incident(s) associated with a ComDoc printer.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Get assistance activating a new YSU Penguin Portal account here.
Report an Issue/Problem with your voicemail
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Use this service if you need to have a test created in a Blackboard Course
Use this service to create Request Course Copy, Merge, or Conversion
Use this Service to Request a New Report or Modify an Existing Report.
This service requests the repair of existing CCTV Camera(s).
Request information about or assistance with Recruit.
Use this service to request 3rd party integration for use in Blackboard
Use this service if you need to request to make course documents accessible
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.