My Recently Visited Services

This is a request to purchase a new computer.

Report something is broken or not functioning as it should.

Reset an expired/forgotten YSU Penguin Portal account password here.

Assistance changing a non-expired YSU Penguin Portal account password.

Get assistance activating a new YSU Penguin Portal account here.

Request or modify an existing IT Service.

Request Software Installation

Request toner for YSU printers

Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata

Remote Support from IT Staff through Bomgar.

This service requests the repair of existing CCTV Camera(s).

Report an issue with Office 365 Email & Calendar and/or Outlook Email

Report an issue with YMES (YSU Mass Email System)

Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications

Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.

Duplicate/Non-Duplicate PIDM processing

This service requests the installation of a new or replacement of an existing CCTV Camera.

Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS


Report a Software Issue

Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.

Request a Change in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR

Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.

Request for information from IT. Ask a question, for general assistance or for a consultation.

Report an Issue/Problem with your voicemail