My Recently Visited Services
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Use this service to request 3rd party integration for use in Blackboard
Use this service to report a problem with a video conferencing tool.
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan
Contact us for assistance with your upcoming video conference.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Request information about or assistance with Recruit.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Request a change or modification to YSU-specific processing in Recruit .
This service requests the repair of existing CCTV Camera(s).