My Recently Visited Services
Use this service to present an idea for a new feature you would like to see in Blackboard
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Use this service to request 3rd party integration for use in Blackboard
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Get assistance activating a new YSU Penguin Portal account here.
Request a change or modification to YSU-specific processing in Recruit .
Use this service to request Individual/Group/Accessibility Training or a Blackboard Consultation
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Use this Service to Identify Data Issues on a Report or to Report Access Issues.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Assistance changing a non-expired YSU Penguin Portal account password.
Report an issue or problem related to telephone services (outages, static, etc.).
Contact us for assistance with your upcoming video conference.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Report an issue and/or problem in CRM Advance.