This is a request to purchase a new computer.
Report something is broken or not functioning as it should.
Reset an expired/forgotten YSU Penguin Portal account password here.
Assistance changing a non-expired YSU Penguin Portal account password.
Get assistance activating a new YSU Penguin Portal account here.
Request or modify an existing IT Service.
Request Software Installation
Request toner for YSU printers
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Remote Support from IT Staff through Bomgar.
This service requests the repair of existing CCTV Camera(s).
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Report an issue with YMES (YSU Mass Email System)
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Duplicate/Non-Duplicate PIDM processing
This service requests the installation of a new or replacement of an existing CCTV Camera.
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
Voicemail Service Requests
Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.
Request a Change in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Request for information from IT. Ask a question, for general assistance or for a consultation.
Report an Issue/Problem with your voicemail