My Recently Visited Services
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Reset an expired/forgotten YSU Penguin Portal account password here.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Get assistance activating a new YSU Penguin Portal account here.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Use this service to create Request Course Copy, Merge, or Conversion
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Use this service to request an internal online course review for an existing blackboard course
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Duplicate/Non-Duplicate PIDM processing
Assistance changing a non-expired YSU Penguin Portal account password.
Request a Change to CRM Advance. This could include: enhancements, a new report or change to an existing report.
Use this service if you need to have a test created in a Blackboard Course
Activate an existing network port – typically used for move of office equipment/personnel