My Recently Visited Services

Use this service to report a current outage or issue in Blackboard


Report something is broken or not functioning as it should.


Report an issue with Office 365 Email & Calendar and/or Outlook Email


Request supplies for Comdoc (Xerox) printers


Remote Support from IT Staff through Bomgar.


Use this service to create Request Course Copy, Merge, or Conversion


Report an Issue/Problem with your voicemail


Request or modify an existing IT Service.


Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.


This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network. 

ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM


Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.


Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.


IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras.  This selection is subject to change based on demand.  A service fee may be assessed. Items are available on a first-come, first-served basis.


Activate an existing network port – typically used for move of office equipment/personnel


Request Software Installation


Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata


Canva: Request Faculty / Staff License


This service is used for reporting any incident(s) associated with a ComDoc printer.


Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.


Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.


Use this service to create ticket for either Designing or Redesigning a blackboard course


Contact us for assistance with your upcoming video conference.


Request a change or modification to YSU-specific processing in Recruit .


This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.