My Recently Visited Services
Assistance changing a non-expired YSU Penguin Portal account password.
This service requests the installation of a new or replacement of an existing CCTV Camera.
This service requests assistance with CCTV Bosch Operator Client login-related issues.
Use this service if you need to request to make course documents accessible
Use this service to request an internal online course review for an existing blackboard course
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Request Banner and/or CRM Recruit visibility/access to SSNs
Use this service to create Request Course Copy, Merge, or Conversion
Report an issue and/or problem in CRM Advance.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Use this service to request Individual/Group/Accessibility Training or a Blackboard Consultation
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan
Duplicate/Non-Duplicate PIDM processing
Reset an expired/forgotten YSU Penguin Portal account password here.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Get assistance activating a new YSU Penguin Portal account here.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.