My Recently Visited Services
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Report an issue or problem related to telephone services (outages, static, etc.).
This service is used for reporting any incident(s) associated with a ComDoc printer.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Activate an existing network port – typically used for move of office equipment/personnel
Use this service to request the setup of content within a course, other than tests.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Use this service to create ticket for Blackboard Course Creation
Use this service to create Request Course Copy, Merge, or Conversion
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Request information about or assistance with Recruit.
Report an Issue/Problem with your voicemail
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page