My Recently Visited Services
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
This service is used for reporting any incident(s) associated with a ComDoc printer.
Use this service to request an internal online course review for an existing blackboard course
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Use this service if you need to request to make course documents accessible
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Use this service to request the setup of content within a course, other than tests.
Use this service to present an idea for a new feature you would like to see in Blackboard
Use this service to create ticket for either Designing or Redesigning a blackboard course
Use this service to request Individual/Group/Accessibility Training or a Blackboard Consultation
Use this service to add a teaching assistant, secondary Instructor, Chair, or Dean to a current course
Use this service to report a current outage or issue in Blackboard
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Request a change or modification to YSU-specific processing in Recruit .
Use this service to create Request Course Copy, Merge, or Conversion
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Get assistance activating a new YSU Penguin Portal account here.
Use this service if you need to have a test created in a Blackboard Course
Reset an expired/forgotten YSU Penguin Portal account password here.
Use this service to create ticket for Blackboard Course Creation
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.