My Recently Visited Services
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Use this service to create ticket for either Designing or Redesigning a blackboard course
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
Use this service to request an internal online course review for an existing blackboard course
Report and resolve hardware and software issues in a classroom.
Use this service to present an idea for a new feature you would like to see in Blackboard
Use this service to request 3rd party integration for use in Blackboard
Assistance changing a non-expired YSU Penguin Portal account password.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Reset an expired/forgotten YSU Penguin Portal account password here.