My Recently Visited Services
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Get assistance activating a new YSU Penguin Portal account here.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Use this service to request 3rd party integration for use in Blackboard
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Report an issue or problem related to telephone services (outages, static, etc.).
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Report an Issue/Problem with your voicemail
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Use this service to request Individual/Group/Accessibility Training or a Blackboard Consultation
Use this service to create ticket for Blackboard Course Creation