My Recently Visited Services

Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.

Request a Change in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR

Report something is broken or not functioning as it should.

This service requests the repair of existing CCTV Camera(s).

This Banner Service Request is used to obtain access to HR/Payroll, Student, Financial Aid, and Alumni and Events modules, forms or data within Banner Application Navigator, Web Focus and Self-Service. Those making a request must have a business need to obtain access based on your assigned job duties. Employees or administrative supervisors (on behalf of their employees) should submit this request to add, remove or change access to Banner systems.

Request for information from IT. Ask a question, for general assistance or for a consultation.

Request toner for YSU printers

Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.

Request or modify an existing IT Service.

IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras.  This selection is subject to change based on demand.  A service fee may be assessed. Items are available on a first-come, first-served basis.

This is a request to purchase a new computer.

Remote Support from IT Staff through Bomgar.

This service requests the installation of a new or replacement of an existing CCTV Camera.


This service requests the rights to view CCTV Camera(s).

Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata

Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.

Report an issue with YMES (YSU Mass Email System)

Request multiple short-term guest accounts for campus visitors.

Report an issue with Office 365 Email & Calendar and/or Outlook Email

Reset an expired/forgotten YSU Penguin Portal account password here.

Request service for telephone and voicemail

Assistance changing a non-expired YSU Penguin Portal account password.

Get assistance activating a new YSU Penguin Portal account here.

Activate an existing network port – typically used for move of office equipment/personnel