My Recently Visited Services
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
This service requests the installation of the camera viewing application, Operator Client.
Use this service to report a problem with a video conferencing tool.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Use this service if you need to have a test created in a Blackboard Course
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Use this service to request the setup of content within a course, other than tests.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Use this service to create ticket for Blackboard Course Creation
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.