My Recently Visited Services

IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras.  This selection is subject to change based on demand.  A service fee may be assessed. Items are available on a first-come, first-served basis.


Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.


This service requests assistance with CCTV Bosch Operator Client login-related issues.


This service requests the installation of a new or replacement of an existing CCTV Camera.


Use this service to add a teaching assistant, secondary Instructor, Chair, or Dean to a current course


Assistance changing a non-expired YSU Penguin Portal account password.


Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata


Report an issue with Office 365 Email & Calendar and/or Outlook Email


Get assistance activating a new YSU Penguin Portal account here.


Request a change or modification to YSU-specific processing in Recruit .


Remote Support from IT Staff through Bomgar.


This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network. 

ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM


Request or modify an existing IT Service.


Canva: Request Faculty / Staff License


Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.


Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.


Report an Issue/Problem with your voicemail


Report something is broken or not functioning as it should.


This service is used for reporting any incident(s) associated with a ComDoc printer.


As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from  network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning  May 2023.  This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.


Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.


This service requests the rights to view CCTV Camera(s).


Request supplies for Comdoc (Xerox) printers


Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications