My Recently Visited Services
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
This Banner Service Request is used to obtain access to HR/Payroll, Student, Financial Aid, and Alumni and Events modules, forms or data within Banner Application Navigator, Web Focus and Self-Service. Those making a request must have a business need to obtain access based on your assigned job duties. Employees or administrative supervisors (on behalf of their employees) should submit this request to add, remove or change access to Banner systems.
This service requests the installation of the camera viewing application, Operator Client.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
Report an issue or problem related to telephone services (outages, static, etc.).
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Get assistance activating a new YSU Penguin Portal account here.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Reset an expired/forgotten YSU Penguin Portal account password here.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Use this service if you need to have a test created in a Blackboard Course
This service is used for reporting any incident(s) associated with a comdoc printer.
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page