My Recently Visited Services
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Assistance changing a non-expired YSU Penguin Portal account password.
Report an Issue/Problem with your voicemail
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Contact us for assistance with your upcoming video conference.
Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata
Activate an existing network port – typically used for move of office equipment/personnel
This service is used for reporting any incident(s) associated with a comdoc printer.
This Banner Service Request is used to obtain access to HR/Payroll, Student, Financial Aid, and Alumni and Events modules, forms or data within Banner Application Navigator, Web Focus and Self-Service. Those making a request must have a business need to obtain access based on your assigned job duties. Employees or administrative supervisors (on behalf of their employees) should submit this request to add, remove or change access to Banner systems.
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Don't know where to begin when considering new software, equipment, training, or innovative business ideas in your office? Request an IT Consultation. Use this service to request a consultation with an IT professional. This request is not to be used when you are reporting a problem with equipment, services or to request support for the Banner ERP system.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Get assistance activating a new YSU Penguin Portal account here.
Reset an expired/forgotten YSU Penguin Portal account password here.
Use this service to report a current outage or issue in Blackboard
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.