My Recently Visited Services
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Request Banner and/or CRM Recruit visibility/access to SSNs
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Assistance changing a non-expired YSU Penguin Portal account password.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Get assistance activating a new YSU Penguin Portal account here.
This Banner Service Request is used to obtain access to HR/Payroll, Student, Financial Aid, and Alumni and Events modules, forms or data within Banner Application Navigator and Self-Service. Those making a request must have a business need to obtain access based on your assigned job duties. Employees or administrative supervisors (on behalf of their employees) should submit this request to add, remove or change access to Banner systems.
Reset an expired/forgotten YSU Penguin Portal account password here.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Request a new report or dashboard, or request changes to an existing report.
This includes data extracts, reporting needs, or help analyzing data. If you’re not sure exactly what you need, provide as much detail as possible and we’ll help determine the best approach.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Please complete the service request to begin the process of returning the borrowed device.
This Banner Security Request is used to request access to Finance modules, forms or data within Banner Application Navigator and Self-Service. This service is only available to the Coordinator of Financial Systems and Finance Data Custodian.
This service requests assistance with CCTV Bosch Operator Client login-related issues.
Report an issue with Office 365 Email & Calendar and/or Outlook Email