My Recently Visited Services
Request a change or modification to YSU-specific processing in Recruit .
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Reset an expired/forgotten YSU Penguin Portal account password here.
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
How to request Information/Assistance with CRM Advise
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
This service is used for reporting any incident(s) associated with a DME printer.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Use this service to report a current outage or issue in Blackboard
Contact us for assistance with your upcoming video conference.
Use this service if you need to have a test created in a Blackboard Course
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Report an issue or problem related to telephone services (outages, static, etc.).
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Report and resolve hardware and software issues in a classroom.