My Recently Visited Services
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Get assistance activating a new YSU Penguin Portal account here.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Use this service to report a problem with a video conferencing tool.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Use this Service to Request a New Report or Modify an Existing Report.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Assistance changing a non-expired YSU Penguin Portal account password.
Activate an existing network port – typically used for move of office equipment/personnel
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.