My Recently Visited Services
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Reset an expired/forgotten YSU Penguin Portal account password here.
Use this service to create Request Course Copy, Merge, or Conversion
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Report an issue or problem related to telephone services (outages, static, etc.).
Use this service to add a teaching assistant, secondary Instructor, Chair, or Dean to a current course
This service is used for reporting any incident(s) associated with a ComDoc printer.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Assistance changing a non-expired YSU Penguin Portal account password.
Use this Service to Request a New Report or Modify an Existing Report.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
Use this service to create ticket for Blackboard Course Creation
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Get assistance activating a new YSU Penguin Portal account here.
Report an Issue/Problem with your voicemail
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.