My Recently Visited Services
Reset an expired/forgotten YSU Penguin Portal account password here.
Get assistance activating a new YSU Penguin Portal account here.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Request a change or modification to YSU-specific processing in Recruit .
Request a Change to CRM Advance. This could include: enhancements, a new report or change to an existing report.
Assistance changing a non-expired YSU Penguin Portal account password.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Use this Service to Request a New Report or Modify an Existing Report.
Activate an existing network port – typically used for move of office equipment/personnel
This service is used for reporting any incident(s) associated with a DME printer.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.