My Recently Visited Services
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Request a Change to CRM Advance. This could include: enhancements, a new report or change to an existing report.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Report an issue and/or problem in CRM Advance.
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Assistance changing a non-expired YSU Penguin Portal account password.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
Report an Issue/Problem with your voicemail
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Report an issue or problem related to telephone services (outages, static, etc.).
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.