My Recently Visited Services
How to request Information/Assistance with CRM Advise
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
Use this service to present an idea for a new feature you would like to see in Blackboard
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
This service requests the installation of the camera viewing application, Operator Client.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Use this service to request the setup of content within a course, other than tests.
Report an Issue/Problem with your voicemail
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan
Reset an expired/forgotten YSU Penguin Portal account password here.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Use this service if you are looking to request training that is outside of the existing workshops that are currently provided by IT Training Services. The workshop request will be evaluated and subject to approval with a minimum of 7 day lead time/scheduling. Upon submission of the request, a training staff member will evaluate and schedule a follow-up discussion to create a plan of action
Report an issue or problem related to telephone services (outages, static, etc.).
Duplicate/Non-Duplicate PIDM processing
Request a change or modification to YSU-specific processing in Recruit .
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Use this service to create Request Course Copy, Merge, or Conversion