My Recently Visited Services
Get assistance activating a new YSU Penguin Portal account here.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Use this service if you need to have a test created in a Blackboard Course
Reset an expired/forgotten YSU Penguin Portal account password here.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Activate an existing network port – typically used for move of office equipment/personnel
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
This service requests the installation of the camera viewing application, Operator Client.
Report an issue or problem related to telephone services (outages, static, etc.).
This service is used for reporting any incident(s) associated with a ComDoc printer.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
Use this service to create Request Course Copy, Merge, or Conversion