My Recently Visited Services
Request information about or assistance with Recruit.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Use this service to create ticket for either Designing or Redesigning a blackboard course
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
This service is used for reporting any incident(s) associated with a DME printer.
Request a new report or dashboard, or request changes to an existing report.
This includes data extracts, reporting needs, or help analyzing data. If you’re not sure exactly what you need, provide as much detail as possible and we’ll help determine the best approach.
Assistance changing a non-expired YSU Penguin Portal account password.
Reset an expired/forgotten YSU Penguin Portal account password here.
Get assistance activating a new YSU Penguin Portal account here.
Use this service to add a teaching assistant, secondary Instructor, Chair, or Dean to a current course
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Report an Issue/Problem with your voicemail
Use this service to request an internal online course review for an existing blackboard course
Use this service to present an idea for a new feature you would like to see in Blackboard
Use this service to request the setup of content within a course, other than tests.