My Recently Visited Services
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Contact us for assistance with your upcoming video conference.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Use this service to request 3rd party integration for use in Blackboard
Get assistance activating a new YSU Penguin Portal account here.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Use this service to request an internal online course review for an existing blackboard course
Reset an expired/forgotten YSU Penguin Portal account password here.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Report an issue or problem related to telephone services (outages, static, etc.).
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
This service is used for any questions, general help, access requests, or data requests related to LiveAlumni.
This service is used for reporting any incident(s) associated with a ComDoc printer.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Use this service to present an idea for a new feature you would like to see in Blackboard
Use this service to report a current outage or issue in Blackboard
Use this service if you need to request to make course documents accessible
Use this service to request the setup of content within a course, other than tests.