My Recently Visited Services

Get assistance activating a new YSU Penguin Portal account here.


Report something is broken or not functioning as it should.


Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.


Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.


IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras.  This selection is subject to change based on demand.  A service fee may be assessed. Items are available on a first-come, first-served basis.


Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page


Use this service to request an internal online course review for an existing blackboard course


This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network. 

ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM


Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.


Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.


This service requests the rights to view CCTV Camera(s).


Request Software Installation


Request or modify an existing IT Service.


Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.


Report an issue with a report, dashboard, or underlying data, including incorrect data, missing information, or access issues.

Provide details about what you’re seeing so we can investigate and route the issue to the appropriate team.


Report an issue with YMES (YSU Mass Email System)


Use this service to create Request Course Copy, Merge, or Conversion


Reset an expired/forgotten YSU Penguin Portal account password here.


Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.


Report an issue and/or problem in CRM Advise.


Request a new report or dashboard, or request changes to an existing report.

This includes data extracts, reporting needs, or help analyzing data. If you’re not sure exactly what you need, provide as much detail as possible and we’ll help determine the best approach.


Report a Software Issue


Assistance changing a non-expired YSU Penguin Portal account password.


Request supplies for DME Sharp printers