My Recently Visited Services
This Banner Service Request is used to obtain access to HR/Payroll, Student, Financial Aid, and Alumni and Events modules, forms or data within Banner Application Navigator and Self-Service. Those making a request must have a business need to obtain access based on your assigned job duties. Employees or administrative supervisors (on behalf of their employees) should submit this request to add, remove or change access to Banner systems.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
This Banner Security Request is used to request access to Finance modules, forms or data within Banner Application Navigator and Self-Service. This service is only available to the Coordinator of Financial Systems and Finance Data Custodian.
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Reset an expired/forgotten YSU Penguin Portal account password here.
Request a new report or dashboard, or request changes to an existing report.
This includes data extracts, reporting needs, or help analyzing data. If you’re not sure exactly what you need, provide as much detail as possible and we’ll help determine the best approach.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Get assistance activating a new YSU Penguin Portal account here.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Please complete the service request to begin the process of returning the borrowed device.
Request Banner and/or CRM Recruit visibility/access to SSNs
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Use this service to create Request Course Copy, Merge, or Conversion
This service requests the repair of existing CCTV Camera(s).
Use this service to report a current outage or issue in Blackboard
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Report and resolve hardware and software issues in a classroom.