My Recently Visited Services
Use this service to report a problem with a video conferencing tool.
Use this service to request an internal online course review for an existing blackboard course
Request a change or modification to YSU-specific processing in Recruit .
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Use this service to create ticket for either Designing or Redesigning a blackboard course
Duplicate/Non-Duplicate PIDM processing
Get assistance activating a new YSU Penguin Portal account here.
This service requests the repair of existing CCTV Camera(s).
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Request information about or assistance with Recruit.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Use this Service to Request a New Report or Modify an Existing Report.
Contact us for assistance with your upcoming video conference.
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Report an Issue/Problem with your voicemail
Request a Change to CRM Advance. This could include: enhancements, a new report or change to an existing report.
This service requests assistance with CCTV Bosch Operator Client login-related issues.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.