My Recently Visited Services
This service requests the installation of a new or replacement of an existing CCTV Camera.
Activate an existing network port – typically used for move of office equipment/personnel
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Use this service to create ticket for Blackboard Course Creation
Use this service if you need to request to make course documents accessible
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Request a new report or dashboard, or request changes to an existing report.
This includes data extracts, reporting needs, or help analyzing data. If you’re not sure exactly what you need, provide as much detail as possible and we’ll help determine the best approach.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
Request a change or modification to YSU-specific processing in Recruit .
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Reset an expired/forgotten YSU Penguin Portal account password here.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
How to request Information/Assistance with CRM Advise
Request a Change to CRM Advance. This could include: enhancements, a new report or change to an existing report.
Report an issue with a report, dashboard, or underlying data, including incorrect data, missing information, or access issues.
Provide details about what you’re seeing so we can investigate and route the issue to the appropriate team.
Use this service to request an internal online course review for an existing blackboard course
Use this service to create Request Course Copy, Merge, or Conversion
Request a Change to CRM Advise. This could include: Advisor/Faculty Access, Enhancements, New Report/Change existing Report, New/Change Communication Plan