My Recently Visited Services
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
How to request Information/Assistance with CRM Advise
Report an Issue/Problem with your voicemail
Use this service to add a teaching assistant, secondary Instructor, Chair, or Dean to a current course
Reset an expired/forgotten YSU Penguin Portal account password here.
This service requests the installation of the camera viewing application, Operator Client.
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Duplicate/Non-Duplicate PIDM processing
Use this service if you need to have a test created in a Blackboard Course
Request a change or modification to YSU-specific processing in Recruit .
Assistance changing a non-expired YSU Penguin Portal account password.
Get assistance activating a new YSU Penguin Portal account here.
Use this service to create ticket for either Designing or Redesigning a blackboard course
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
This service is used for reporting any incident(s) associated with a DME printer.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Contact us for assistance with your upcoming video conference.