My Recently Visited Services
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
This service requests the installation of a new or replacement of an existing CCTV Camera.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Ask a question related to our Banner System, 3rd Party Software integrated with Banner and custom applications.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Use this service to add a teaching assistant, secondary Instructor, Chair, or Dean to a current course
Laptop Purchase Program for Students
YSU offers students the opportunity to purchase a high-quality laptop directly through the university. Each device includes four years of comprehensive support and accidental damage protection. The featured model is the Dell Pro Plus 14, part of Dell’s business-class lineup, available either as a standalone device or as part of a bundle that includes a protective case, external keyboard, and mouse.
Reset an expired/forgotten YSU Penguin Portal account password here.
Use this Service to Request a New Report or Modify an Existing Report.
Request a change or modification to YSU-specific processing in Recruit .
Use this service to create ticket for Blackboard Course Creation
Duplicate/Non-Duplicate PIDM processing
Get assistance activating a new YSU Penguin Portal account here.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.