My Recently Visited Services
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Activate an existing network port – typically used for move of office equipment/personnel
Use this service to create Request Course Copy, Merge, or Conversion
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Use this Service to Request a New Report or Modify an Existing Report.
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Assistance changing a non-expired YSU Penguin Portal account password.
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Report an issue with Office 365 Email & Calendar and/or Outlook Email
Use this service to request 3rd party integration for use in Blackboard
Get assistance activating a new YSU Penguin Portal account here.