Voicemail: Report Voicemail Not Working

Tags voicemail


Use this service to report voicemail not working.

Report voicemail not working:

Try the following first:

  1. Cancel all forwarding
    • lift handset, dial #4, hang up
    • lift handset, dial #5, hang up
  2. ​​Choose ONE of the following forwarding options:
    • Forward calls to voicemail when the phone is busy or if there is no answer after four rings
      • lift handset, dial *5 2034, hang up
    • Forward all calls to voicemail; phone will not ring at your desk
      • lift handset, dial *4 2034, hang up

If the above steps did not resolve the issue, use the "Request Service" button located on this page to report an issue with voicemail.

Additional Assistance

  • Refer to the Related Articles section on this page for general voicemail instructions
  • Contact the YSU Service Desk at 330-941-1595
Request Service

Related Articles (2)

How to report when your voicemail is not working
The article explains general voice mail instructions.


Service ID: 23774
Mon 10/23/17 7:17 AM
Fri 8/19/22 1:19 PM