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- Knowledge Base
- Account Management & Security
- Account Access & Security
This guide will walk you through how to reset an expired/forgotten Penguin Portal password.
- Knowledge Base
- Account Management & Security
- Account Access & Security
This guide will walk you through how to change a current Penguin Portal account password.
- Knowledge Base
- Applications & Software
- Software
- Lab Hosted Software
- Remote Access
Instructions for accessing the RDP portal and connecting to campus lab machines
- Knowledge Base
- Account Management & Security
- Account Access & Security
This guide will walk you though how to activate a new Penguin Portal account
- Knowledge Base
- Teaching and Learning
Learn more about the technology support portal, a self-help platform for users to find frequently asked questions, knowledge base articles, and submits service requests.
- Knowledge Base
- Teaching and Learning
- Student Resources
- Things Every Student Should Know
Penguin Portal is Youngstown State University's campus portal. The portal offers students, faculty, and staff secure and personalized access to Office 365 email, Self-Service Banner, and channels of information. Students are able to register for classes, check their grades, pay their bill, access Blackboard, and purchase their parking permit. Faculty and Staff are able to view their pay stub, leave balances, tax information, plus much more.
- Knowledge Base
- Applications & Software
- Software
- Lab Hosted Software
This article explains how to download hundreds of Microsoft applications for your personal device.
- Knowledge Base
- Teaching and Learning
- Student Resources
- Things Every Student Should Know
Follow the instructions to activate or reset your account detail to access the Penguin Portal, Blackboard and other YSU services.
- Knowledge Base
- Applications & Software
- Business Applications
- TeamDynamix
This article addresses the "You do not have permission to access this application" error when accessing the TeamDynamix Technology Support Portal
- Knowledge Base
- Applications & Software
- Business Applications
- TeamDynamix
Every Service Request or Incident you create is available for viewing within the Technology Support Portal.
- Knowledge Base
- Devices
- University Devices
- Laptops & Computers
- Apple Computers
This article explains how to reset your keychain password after you've changed your portal password. This will prevent many of the popups when there is a password mismatch in keychain between your old password and new password.
- Knowledge Base
- Applications & Software
- Software
- Lab Hosted Software
List of Lab Locations, Computer Counts, Owning Department and Installed Software.
- Knowledge Base
- Teaching and Learning
- Blackboard
- Blackboard for Students
Navigating to content in your Blackboard courses.
- Knowledge Base
- Teaching and Learning
- Blackboard
- Blackboard Integrations
List of Third Party Integrations available in YSU Production Blackboard