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DeBartolo Hall 132
)
Half capacity: 100
Information and Training
Technology in YSU Classrooms
Book a Classroom Consultation
Register for Training
More Assistance
Airtame Help
Lab Locations and Installed Software
ysusoftware ... the lab
Department responsible for the lab
Specialized software installed on the lab computers.
All YSU computers have a list of core software installed which is not listed below: YSU Standard
I Want to Host an Engaging Live Lecture
course. Live lectures do require additional planning and considerations to ensure an engaging and meaningful environment. YSU supports both WebEx (PDF Tutorial; Web Tutorial) and Blackboard Collaborate
Williamson Hall 1108
Teaching and Learning Resources
Please see the related article nearby, Technology in YSU Classrooms, for how to use these devices. If you require additional assistance, contact the Service Desk at (330) 941-1595 or servicedesk@ysu.edu.
Cushwa Hall 3357
: 25
Information and Training
Technology in YSU Classrooms
Book a Classroom Consultation
Register for Training
More Assistance
Webex Help
Teaching
Mac: Reset Keychain Password
… from the drop-down menu.
The Preferences window will open. Click Reset My Default Keychain.
Enter the most recent password you used to log into your account (this is most likely your YSU Portal password) and click OK.
Printer: Request Supplies
assistance:
Refer to the Related Articles section on this page for step-by-step instructions on how to request toner
Contact the YSU Service Desk at 330-941-1595
How to Submit an IT General Help Ticket
).
Sign in with your YSU login ID and password if prompted to do so.
You will be prompted to complete the following information:
Requester: The person requesting assistance. This field will
WebFocus: Report an Issue/Problem
Running, Coding/Programming Issues, or ODS/Data Issues.
This service is considered an urgent request, the entire Application Services development staff is notified, along with the Manager and Director
Beeghly Hall 2305
: 21
Document Camera: Elmo Document Camera P10
Information and Training
Technology in YSU Classrooms
Book a Classroom Consultation
Register for Training
More
Bentley: How to License Staad.Pro / Bentley Connection Client
Client
Next, click the “New User? Register Now” option at the bottom of the connection client window
You have to use your YSU email address to create the account. You
Vidcast: How do I change the playback speed of my video?
Save button at the bottom right.
If you have any questions or need consultation, please reach out to YSU IT Training Services or email ITTraining@ysu.edu.
Outlook: Set up an Outlook Account on iOS Mobile Devices
Question
How can I set up an Outlook email account on an iOS device?
Answer
1. Download the Outlook for iOS App from the App Store.
See the Outlook for iOS cheat sheet by Microsoft.
Voicemail: Report Voicemail Not Working
the issue, use the "Request Service" button located on this page to report an issue with voicemail.
Additional Assistance
Refer to the Related Articles section on this page for general voicemail instructions
Contact the YSU Service Desk at 330-941-1595
Blackboard: Cognella
. What courses can integrate with Cognella?
A. All YSU Blackboard courses, Original and Ultra, are able to integrate with Cognella.
Q. As an instructor, how do I setup Cognella in my course?
A