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YSU Network Access: Assess and Connect to the YSU_NonStandard Network

This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.  ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM ... are devices that cannot connect to an enterprise network or do not have an Ethernet port such as a Nintendo Switch or a Roku Streaming devices.  This service provides students, faculty, staff, vendors

Google Vs. Microsoft Feature Comparison

Question I have strong experience using the Google Suite for business and academic productivity. Why should I use Microsoft 365 instead? Answer Google Vs. Microsoft Feature Comparison

Online Learning: How to Succeed in an Online Learning Environment

class. Blackboard is our primary Learning Management System but faculty may also be using tools such as Blackboard Collaborate, Webex Meetings and Teams, Microsoft Stream, OneDrive, and more. If you

MATLAB: How to Install MATLAB

total-academic-headcount ... Question How do I install and activate a Total Academic Headcount Student License to download MATLAB on a personal computer? Answer This guide for both administrators and students describes

Windows Updates on YSU Owned Computers: FAQ

computers.    Q: Why do we install Windows Updates? A: Windows Updates are installed largely for 3 reasons: Security, Resolve Operating System Issues, and Access to New Features

Google Risk Mitigation: Managing Technology Usage in Compliance with University Policies

mandate public records requests for University records and communications. Use of technology outside of YSU's managed systems, such as personal Gmail or Google Drive accounts, poses significant risks of

Blackboard: Course Retention Standards

the following committees for feedback.  Academic Senate Technology Committee: Committee consisting of faculty, staff and students that reports technology initiatives back to the Academic Senate

New Employee Guide

, faculty, and staff, providing first level technical support for PCs (both Windows and Mac based systems), software, printers, smart phones, and tablets. The IT Service Desk is located on the fourth floor

Blackboard: myBusinessCourse

learning courses, test preparation materials, corporate training courses, career assessment tools, materials for specific academic disciplines, and custom solutions. Q. What courses can integrate with

Bookings: Booking page shows time slots outside of designated business hours

Question My Bookings Page is showing time offerings outside of the defined Business Hours. How can I fix this problem? Answer There is a known issue with some Booking pages that the system

Data Management: Options for Data Storage

available to YSU faculty and staff in the Office 365 suite of products.  A Team may be created by a faculty for academic purposes to use with students. An authorized campus group advisor may create a Team

Account: Activate a New Penguin Portal Account

Question How do I activate a student, faculty, or staff Penguin Portal account for the first time? Answer Follow the steps below to activate a Penguin Portal account: Navigate to the

Archived IT News Updates

out prior to start of fall semester Training sessions provided when faculty returned in late-August  Presented to Academic Senate  Blackboard  Biweekly working sessions between YSU ITS

Adobe Software: Signing Into Adobe Creative Cloud

. Choose Company or School Account if you are YSU Faculty, Staff or general Student. NOTE: If you are a student who has received a personal license due to enrollment in a course that

Network: How to Use the Penguin Connect VPN

 accessing campus-restricted computing resources from a remote location.   Most YSU faculty, staff and students will NOT need to use the Penguin Connect portal or GlobalProtect agent as most of YSU's