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This article explains how to request a WebFOCUS report or other service.
Every Service Request or Incident you create is available for viewing within the Technology Support Portal.
Use the information in this article when reporting an issue with your telephone services or equipment.
Banner Self Service allows faculty to change the security question associated with the user account.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. Items are made available on a first-come, first-served basis.
This article explains services in the business application category, which includes requesting support for Banner-related production issues, quick assistance,
change requests, etc.
Navigate the Banner Employee Profile to complete tasks such as submitting leave reports.
Learn how to review and acknowledge the assignment contract for the upcoming term using Banner 9's Employee Profile.
Navigate the Banner Employee Profile to complete faculty leave reports.
Contact your academic advisor or the IT Service Desk for assistance with Penguin PASS.
This article answers questions that students have regarding their print services and guidelines on campus.
Article showing how to make a service available for only specified time range.
The Ellucian Training Center is available to authorized users to complete learning modules regarding Ellucian products: Banner Admin Pages, Banner Self-Service, CRMs, Experience, etc.
Follow the instructions to activate or reset your account detail to access the Penguin Portal, Blackboard and other YSU services.
IT provides three convenient locations to obtain assistance. The IT Service Desk is your first point of contact at (330) 941-1595.