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- Services
- Account Management
Reset an expired/forgotten YSU Penguin Portal account password here.
- Services
- Account Management
Get assistance activating a new YSU Penguin Portal account here.
- Services
- Account Management
Assistance changing a non-expired YSU Penguin Portal account password.
- Services
- Business Applications
- CRMs
- CRM Advise
Report an issue and/or problem in CRM Advise.
- Services
- Business Applications
- CRMs
- CRM Advance & Live Alumni
Report an issue and/or problem in CRM Advance.
- Services
- Computers and Printers
- Loaner Equipment
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.
- Services
- Software
Request Software Installation
- Services
- Computers and Printers
- YSU Computers
This service is for a computer replacement for a device enrolled in the Computer Refresh Initiative Program.
- Services
- Network Services
As YSU’s Digital Transformation project continues, one of the biggest components of the project is to move storage from network drives (Y-Drive) and campus shared drives to Microsoft’s Cloud-Based Storage Environment. As we continue to move forward, there will be an eventual phase out of your personal Y-Drive and department shared drives beginning May 2023. This Service creates a request for assistance in moving your data to either OneDrive, MS Teams, or Stream.
- Services
- Register for Technology Training
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.