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Network: Activate Port
location and identify the jack description.
Additional Assistance
Refer to the Related Articles section on this page for step-by-step instructions on how to request a network port activation.
Contact the YSU Service Desk at 330-941-1595
Blackboard: Jones & Bartlett Learning
at YSU, contact the YSU Service Desk at 330-941-1595 or enter a ticket through the YSU Technology Service Portal. Tickets will be reviewed by the Service Desk and assigned to the appropriate department
I Want My Students to Know How to Use Class Technologies
open-response comments on the YSU 2020 Student Covid-19 Survey, was that students desired consistency across their courses in regard to technology.
Please see the Creative Course Delivery website to learn more.
If you have any other questions please book a consult with an ACT Team Member here.
Blackboard: Using Webex's Education Connector
Learn how to join a meeting, schedule office hours appointments, and access meeting recordings using Webex's Education Connector tool in Blackboard. ... schedule virtual meetings to accommodate virtual participants and virtual office hours for students to book 1-on-1 appointments s with the course's instructor(s). Students should use the configured Webex
Outlook: Report an Office 365 Email Issue
/Communication category, click Office 365 Email: Report Issue.
Sign in with your YSU login ID and password if prompted.
Click Request Service (typically located on the right side of the page).
You will be
*2. Where to Get Technology Help
Question
Where to get technology help at YSU?
Answer
Welcome to YSU. From time to time, you may encounter issues with your technology or have questions. We are here to help you at one of
Zoom: How to request access to host a Zoom Webinar
Question
How do I request access to host a Zoom Webinar?
Answer
The YSU Zoom package includes 25 Webinars to host virtual events with up to 500 participants. Webinars have to be assigned to
Blackboard: Blackboard Ultra and Learn (Original) Interface Differences
Question
How can I tell if my course is using Blackboard Ultra or Blackboard Learn (Original)?
Answer
YSU is undergoing a project that is transitioning learning from Blackboard Learn
Blackboard: Pearson MyLab and Mastering
and other customizations which integrate in Blackboard.
Q. What courses can integrate with MyLab and Mastering?
A. All YSU Blackboard courses are able to integrate with Pearson MyLab and Mastering
Webex Classroom: Hybrid Classroom or Remote Guests
necessary.
Wireless screen sharing*
For guests without YSU credentials or student presentations.
PC 1(HDMI) – Classroom device, when available.
Aux (HDMI) – Device connected by HDMI cable.
DeBartolo Hall 358
Technology in YSU Classrooms
Book a Classroom Consultation
Register for Training
More Assistance
Webex Articles
Teaching and Learning Resources
IT Consultation
SPSS: Check Out a License for Off Campus Use
Question
How do I check out a license for IBM SPSS?
Answer
You must be connected to the YSU network to check out a license and utilize SPSS. If you are not on campus, connect to the VPN
Blackboard: Request Course Restoration from Archives
instructor in the archived course. This will be verified by the Blackboard Administrator or CyberLearning staff prior to access. Exceptions to this rule are any requests by IT Security on behalf of YSU
Blackboard: Technical Recommendations for Students
experience. Your computer system needs to not only be compatible with Blackboard but also have enough resources to keep up with operating system updates and other demands. Please check YSU's Recommended
Webex: Download Recordings
your YSU credentials to sign in.
3. Select Recordings in the left navigation panel.
4. For the desired recording, select the download icon.
5. In the Download MP4 recordings