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Outlook: How to Use Shared Mailboxes in Office 365
the Outlook web app
How to access a Shared Mailbox in Office 365:
Navigate to the YSU website by clicking HERE. Select the Penguin Portal link in the upper right corner
Data Management: Options for Data Storage
YSU offers a variety of data storage options. One must consider the nature of the data, whether collaboration is necessary, and if retention policies apply to the data maintained. ... Question
What options exists for storing data as an individual, committee, or department?
Answer
YSU offers a variety of data storage options. One must consider the nature of the data
Telephone: Incident
Articles section on this page for step-by-step instructions on how to report a telephone incident.
Contact the YSU Service Desk at 330-941-1595
Webex: Use Live Closed Captioning
Question
How do I turn on Webex Live Closed Captioning?
Answer
YSU Webex Closed Captioning
Live Closed Captioning is available for YSU Webex Meetings using the Webex Virtual Assistant
Banner Self Service: Change Security Question
.
To change the security question:
1. Sign into the Penguin Portal using the correct YSU credentials. For further assistance signing into the Penguin Portal, refer to Log into Your Penguin Portal
Blackboard: FlatWorld Knowledge
ticket through the YSU Technology Service Portal. Tickets will be reviewed by the Service Desk and assigned to the appropriate department who can assist with issues.
Q. What documentation and
Blackboard: GoReact
the YSU Technology Service Portal. Tickets will be reviewed by the Service Desk and assigned to the appropriate department who can assist with issues
Q. What documentation and training materials
YMES: User Documentation
Question
How do I get more information on the YMES application?
Answer
YMES provides faculty the ability to send emails to students within their class rosters. Staff can also send targeted
Voicemail: Request New/Reset/Removal
Articles section on this page for step-by-step instructions on how to request voicemail services.
Contact the YSU Service Desk at 330-941-1595
File Storage: Migrating Data from "Y" Drive to OneDrive
ysu-drive ... using your YSU login.
Make sure to check the OneDrive - Youngstown State University folder to ensure successful migration.
When files are successfully moved between folders
Microsoft 365: Installing Microsoft Office on a Personal Device
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Microsoft Office Install Instructions:
To install Microsoft Office, login to your YSU E-mail via O365 Outlook
Login to your YSU O365 E-mail here: https
Recruit: Report Issue/Problem
business-applications ... Introduction
Use this service to report an issue, problem or failure with Recruit.
This is considered an urgent request, the Application Services - Recruit support staff will be immediately
SPSS: Check Out an SPSS License for Off-Campus Usage
(you can connect the Cisco AnyConnect VPN software if off-campus). Once the system is connected to the YSU network, follow the instructions below:
Open the Commuter License Application
Canva: Request Faculty / Staff License
login using the "continue with email" button. Enter your YSU email and a small link will appear stating "Continue with single sign-on (SSO)". Click that link and enter your email and password using the
How to Request the Purchase of a New Computer
application-request ... #, Monitor Type, and Keyboard/Mouse Type.
Specialty Software: Enter Specialty Software to be installed on the new computer.
Data Stored on YSU Approved Network Storage: Select Yes if data is stored