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How to Conference with Two Callers on an NEC Phone

. Two callers should be present on one call after the previous actions are taken. Additional Assistance Required If you require further assistance with conference calling, please contact the IT Service Desk at (330) 941-1595 or open a service request at www,ysu.edu/ITHelp.

Voicemail: Check Messages from Off Campus

Check your YSU voice mail messages while off campus. ... :  Phone messages will be mailed to your university email address from Voicemail@ysu.edu.  Listening to messages via email does not delete them from your saved messages in the voice mail system.  Please

Webex Classroom: "Ultrasound discovery is unavailable" Error Message

issues connecting to the Webex device. Make sure you are on YSU's wireless. Click Search for a device. After you click that, you will either get a list of Webex devices or you will

COVID 19: How to Sanitize or Disinfect your Computer or Other Electronic Device

electronic devices. Disclaimer: This guide is not an official statement for removing or preventing COVID-19. The current definitive sources of guidance remain those communicated to you from YSU and

How to Use the NEC Digital Telephone System

Telephone User Guide All extensions remain the same. People from outside will still reach you the same way they have done in the past. Soft keys are features that appear in the display and can

Writing Resources (APA, MLA, and Chicago)

Question What resources are available for authoring properly formatted APA, MLA, and Chicago style papers? Answer There are several on-campus resources and web-based resources available

Word: Download an APA (7th edition) Template

Question  How do I download a Word document template for APA 7th edition? Answer Open Microsoft Word and select "New"   In the search bar, type in APA and enter or click on the

Voicemail: How to Use the Phone and Voicemail System (General Instructions)

is 90 seconds. If you need more assistance, contact the YSU Service Desk at 330-941-1595 or at servicedesk@ysu.edu. You can also submit a service request.

Vidcast: Importing Videos to Your Library

Did you know you can upload videos to your Vidcast Library? You can import videos created using another application such as Camtasia or even videos that you've created on a mobile device. ... following steps: 1. Login to Vidcast. 2. Once you login to Vidcast, click the upload icon at the top right. When the menu appears, click on Upload Video.  3. On the next menu that appears, you

Discover Alternatives to Printing and Copying

at printingservices@ysu.edu. ITS offers training and consultation services to help you digitally transform your printed content. You may also request a consultation using the IT Training

Vidcast: Obtaining a Video Transcript

transcript to edit the text. If you make any changes, be sure to click Save. After copying the text of your transcript, you can paste into your favorite Word Processing Application: Form

OneDrive: Add OneDrive to a Personal Device

OneDrive is cloud-based storage available to all YSU students, faculty and staff. One TB of storage can be synced to your personal device. Learn more... ... Question How do you add OneDrive to your personal device and other Microsoft software. Answer

Outlook: Promotions Folder

training the system will allow for a more efficient flow of email and minimize disruptions.  If you have any questions, please reach out to ITTraining@ysu.edu.

Outlook: Adding a Shared Email Account in Outlook for Windows and Mac

select the Add button. Type in your shared mailbox email address (i.e. sharedemailaddress@ysu.edu then click ‘OK’.) Note: Outlook tends to freeze at this point. Please be patient as it can

How to Request Support from IT Application Services Team

This article explains services in the business application category, which includes requesting support for Banner-related production issues, quick assistance, change requests, etc. ... business-applications ... Question How do I request support from the IT Application Services team for Banner-related production issues, quick assistance, changes requests, and more? Answer Click the Technology