Printers: How to Add the New DME (Sharp) Printer Queues to a YSU Device

How can I add the new printer queues for the Sharp printers to my YSU device?

IMPORTANT: Make sure your device is connected to the YSU network either by using YSU_WiFi or hard-wired with an Ethernet cable.

Windows:

1. Open the Start Menu and locate the Company Portal application and open it.
   • You can also search for it using the Windows search bar in taskbar or start menu.
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2. Once open, give it a moment to load then choose Apps from the left panel.
3. Now locate the Printer: Employee/Student Print app and click on it.
   • 
4. Click the Install button and please wait for the installation to complete.
5. The Student_Print and Employee_Print options should now be in your printer list.
   • 
6. Print to the queue that suits your role, then log in to a printer on campus to release your print job(s).

MacOS:

1. Open Finder then choose Applications.
   • ​​​​​​​​​​​​​​​​​​​​​You can also click the Go button in the top left then choose Applications.​​​​​​​
2. Locate the YSU Self-Service application and open it.
   • ​​​​​​​
3. The Home page should open by default and there should be an app called Map YSU DME (Sharp) Printers​​​​​​​.
4. Click Map Printers and please wait for the installation to complete.
   • 
5. The Student_Print and Employee_Print options should now be in your printer list.
   • 
6. Print to the queue that suits your role, then log in to a printer on campus to release your print job(s).

If you experience any issues, feel free to submit a help request, or contact the IT Service Desk at 330-941-1595 or servicedesk@ysu.edu