Question
How do I access and use the Company Portal in Windows 11?
Answer
The Company Portal in Windows 11 is a powerful tool available to YSU faculty and staff with an assigned Windows 11 computer. This will enable you to install software that has been pre-approved without the need for an administrative account. Additionally, you can use the Company Portal to see computer information and manually update your computer. Let's take a look at the Company Portal as implemented in the YSU environment.
Accessing the Company Portal
Finding & Installing Software (Apps)
Checking for Updates
The easiest way to get to the company portal is by using the search feature. On the bottom left of your screen, click the search box and type in Company Portal. Click on the Company Portal under Best match to launch the Company Portal.

The Company Portal will now launch. Here is a breakdown of some of the main areas in the Company Portal:

1. Navigation Menu. You will be able to find some of the main resources and features for the Company Portal. The Home screen is the first screen that you land on as seen above. Additionally, you can browse the library of available apps, check for updates, view your devices, and access help & support information.
2. Search Box. The Search box will quickly allow you to search for apps. For example, if you are looking for a specific application that has been approved for your college or business area on campus, you can search for the application here. Additionally, apps available to the YSU organization will be available to search. Below the search area, you will also see a tile view of apps that were recently published to the YSU Company Portal.
3. Settings. This section will allow you to view your Company Portal Settings. Additionally, you will be able to sync updates to your computer.
4. Your devices. This section will display your computer name. Additionally, you can click the See all link to see any additional YSU devices assigned to you. In most cases, you will just have one device.
You can easily find and install apps that are available to you. To begin, you can click the Apps button in the navigation menu to browse the library. Additionally, you can click in the Search box at the top to find an app by name.
In the apps section, you can browse all available apps in the library or you can further narrow down your browsing to specific categories. Some of the categories include: Books & Reference, Data Management, and Development & Design.

Once you find the app you wish to install, click on the tile accordingly. In this example, I will install Adobe Acrobat Reader DC.

Upon clicking the tile, you will be taken to the app details screen. At this screen, you can see details including a description of the app you are about to install. Click Install if you wish to continue with installing the app.

The system will now download and install the app. This process can take several minutes or longer depending on the size of the app.

Once the installation is complete, you will see a confirmation message at the bottom right of your screen. You may now proceed to launching your newly installed app.

In most cases, updates will be pushed out and forced automatically. However, you may wish to manually check for updates or verify the updates that have been installed on your computer. This might be helpful if you are experiencing a problem.
To check for updates, click the settings icon at the bottom left. Once at the settings screen, click the Sync button.

Once the sync is complete, a message will appear indicating that the sync was successful with the date and time.

Additionally, you can see a history of downloads & updates by clicking on the Downloads & updates section on the navigation bar.

The Company portal will continue to evolve. If you have any questions or need consultation, please reach out to YSU IT Training Services or email ITTraining@ysu.edu.
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