Services A-Z (30)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Banner: Report Issue/Problem

Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications

Banner: Request Change

Request a Change in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR

Banner: Request Duplicate PIDM Correction

Duplicate/Non-Duplicate PIDM processing

Banner: Request Information/Assistance

Request information and/or assistance with our Banner System, 3rd Party Software integrated with Banner and custom applications.


CCTV: Camera New or Replacement Request

This service requests the installation of a new or replacement of an existing CCTV Camera.

CCTV: Camera Repair Request

This service requests the repair of existing CCTV Camera(s).

CCTV: Camera View Request

This service requests the rights to view CCTV Camera(s).

CCTV: Viewing App Installation Request

This service requests the installation of the camera viewing application, Operator Client.


Guest Account: Request Multiple Short-Term Accounts

Request multiple short-term guest accounts for campus visitors.

Guest Account: Request Single Guest Account

Request a guest account for consultants, contractors, guest speakers, or students visiting from other universities.


Hardware: Purchase New Computer

This is a request to purchase a new computer.


IT Consultation

Request for information from IT. Ask a question, for general assistance or for a consultation.

IT General Help (Incident)

Report something is broken or not functioning as it should.

IT General Request

Request or modify an existing IT Service.


Network: Activate Port

Activate an existing network port – typically used for move of office equipment/personnel

Network: Add Port

Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.

Network: Request AT&T WiFi Coupon Code

Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.


Office 365 Email: Report Issue

Report an issue with Office 365 Email & Calendar and/or Outlook Email


Penguin Portal Account: Activation Issues

Get assistance activating a new YSU Penguin Portal account here.

Penguin Portal Account: Change Current Password

Assistance changing a non-expired YSU Penguin Portal account password.

Penguin Portal Account: Reset Expired/Forgotten Password

Reset an expired/forgotten YSU Penguin Portal account password here.

Printer: Request Toner

Request toner for YSU printers


Report a Software Issue

Report a Software Issue

Request Software Installation

Request Software Installation


Voicemail: Report Voicemail Not Working

Report an Issue/Problem with your voicemail

Voicemail: Request New/Reset/Removal

Voicemail Service Requests


WebFOCUS: Report Issue/Problem

Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS

WebFOCUS: Request Report or Service

Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata


YMES: Report Issue

Report an issue with YMES (YSU Mass Email System)

YSU Remote Support

Remote Support from IT Staff through Bomgar.