Question
How to borrow equipment from IT Customer Services
Answer
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, iPads, mobile hot spots and web cameras. This selection is subject to change based on demand.
Students and part-time faculty will be assessed a service fee of $50 per semester for loaner equipment. Students who are Pell Grant eligible will be given first priority to borrow a device. This non-refundable service fee is payable online at the IT Loaner Equipment Marketplace by credit card or electronic check. When paying with cash or paper check visit the YSU Bursar located on the 2nd floor of Meshel Hall during their regular business hours.
Devices will not be distributed without a receipt of payment and YSU identification.
Items are available on a first-come, first-served basis.
Devices Available
- Lenovo Think Pad T490s, Windows 10 with web camera
- Dell Latitude 5310, Windows 10 with web camera
- iPad Pro
- Mobile Hot Spot
- Webcam - Logitech C310
Duration of Loan
Items may be borrowed for one day up to the end of the semester in which the item was borrowed depending on availability. Items lost, stolen, damaged or not returned by the designated time may result in fees and replacement cost added to your YSU Account. Please read the terms of the loan program prior to borrowing any device.
Terms of the Loan
The University expects that all borrowers exercise care when handling University devices. Please read the Loan Agreement in the related articles to understand your responsibility to care for the device while in your possession. All devices remain the property of Youngstown State University and must be surrendered upon request or at the end of the duration of the loan.
- Employee Device Loan Agreement
- Student Device Loan Agreement
Request a Device
Please complete a Request YSU Loaner Equipment service request. You must be affiliated with YSU to use this service. You will be required to sign into the Client Portal using your YSU Username and Password. If you do not have these credentials, you are ineligible to borrow equipment from YSU.
After completing the Request YSU Loaner Equipment service request you will receive a link to review and confirm the Loan Agreement. After the Loan Agreement is signed electronically, you will be presented an option to make an appointment to pick up the requested devices. The appointment booking will confirm the location to pick up the device. Devices will not be delivered.
Return a Device
Please complete a Return YSU Loaner Equipment service request to return a loaner device. As previously stated, a device may be borrowed for one day up to the end of the semester depending on availability. After you complete the Return YSU Loaner Equipment service request, you will be presented an option to make an appointment to return the borrowed device.
Questions
Please request an IT Consultation to discuss technology equipment requirements not addressed above or contact the IT Service Desk at (330) 941-1595.