Account: Activate a New Penguin Portal Account

How do I activate a student, faculty, or staff Penguin Portal account for the first time?

Follow the steps below to activate a Penguin Portal account:

1. Navigate to the YSU Password Self-Service Options site by clicking HERE.
2. Select Activate New Account within the list.
3. Enter the information as requested:
   • Login ID: This is the beginning of your YSU email address before the @ symbol (e.g. username@student.ysu.edu or username@ysu.edu).
   • Banner Y ID: Your unique YSU Banner ID number (e.g. Y00123456). This will be provided to you as part of your acceptance information and is also printed on the front of your YSU ID card.
   • Last 4 digits of SSN: The last 4 digits of your Social Security Number (SSN).
     Note: Last 4 digits of SSN (If you are an international student, please type in the last 4 digits of your Banner “Y” ID. For all other students, if you did not submit a SSN on your application, please contact the Service Desk at 330-941-1595 to activate your account.)
   • Date of Birth (YYYYMMDD): Your date of birth in the format YYYYMMDD (i.e. 19550224 for February 24, 1955)
4. Check the I'm not a robot checkbox.  
5. You may be prompted to complete a CAPTCHA.  If so, please follow the instructions presented on the screen to continue.
6. Click Activate.
7. Click Continue if the activation was successful.
   Note: If unsuccessful, verify that all information was entered correctly and in the correct format, or refer to the bottom of this page for additional assistance.
8. Enter your desired password into the New Password and Confirm Password fields and click Change Password.
   Note: Be sure to follow all password requirements at the top of the page or the new password will not be accepted.
9. Wait for the password change to complete and click Continue.
10. Select three different security questions from the drop-down menus, enter valid responses for each of the questions, and click Save Responses.
    Note: The system will not allow you to use the same answer for multiple questions.
11. Click Continue when the system notifies you that your questions were successfully saved.
12. Close your browser tab or window upon receiving the You are now logged out message
13. Your account is now activated and ready to be used.

NOTE: When the error below occurs, contact the help desk to get a new temporary password.   After which, use the 'Change Temporary/Expired Password' option to choose a permanent password. 

"Your User Account is not Eligible for Activation"