Question
How do I fill out the form to request a new site or update a site for Study Abroad / Domestic Trip in Marketplace?
Answer
Follow this Knowledge Base article to assist in filling out the Service Request form.
- Trip Name and Term: Enter the name of the trip and the term it will take place.
- Prior Trip in Marketplace?: Choose Yes or No if the Trip previously existed in Marketplace.
- Department Contact Name: Automatically filled with your name. If you are filling out this ticket for someone else, replace your name with their name from the magnifying glass lookup.
- Acct/Dept: Automatically filled with your department.
- Trip Dates: Provide the start and end date range for the Trip. If possible, enter dates in dd/mm/yyyy format.
- Marketplace Activation Date: Select the date you would like the Marketplace Site to be available.
- Marketplace Deactivation Date: Select the date you would like the Marketplace Site to no longer be available anymore.
- Who has the authority to make changes to the Marketplace set up?: Add a Marketplace Site Manager to the ticket if this person is different than who is filling out this form.
- List of users who will need access to reports that show payments: List of users who will need access to reports that show payments. Please list name and email address.
- StudyTrip-PaymentSchedule: List total cost for student and due dates for each payment (if multiple payments) and amount for each. The total amount of payments should equal the total cost for the student.
Link to Bursar due dates - https://ysu.edu/university-bursar
Note: Be aware of Bursar due dates when scheduling payment due dates. Trip due dates after the Bursar due dates may result in a late fee being assessed.
- URL Link to Marketplace Site: Not on the form to enter but will contain the link to Trip webpage. This will be available once the ticket has been created and Student Accounts creates or works on the URL.
- Attachment: Attach any images or text in a document to assist in creating Trip webpage.