EdPuzzle F.A.Q.
Q. What is EdPuzzle?
A. EdPuzzle easily creates beautiful interactive video lessons for your students you can integrate right into Blackboard. You can make any video a lesson by recording your voice and embedding questions directly into the video.
Q. What courses can integrate with EdPuzzle?
A. All YSU Blackboard courses, Original and Ultra, are able to integrate with EdPuzzle.
Q. As an instructor, how do I setup EdPuzzle in my course?
A. How to Create EdPuzzle Video Assignments in Blackboard Original - Download from right side menu attachments.
How to Create EdPuzzle Video Assignments in Blackboard Ultra - Download from right side menu attachments.
Q. Is there a status webpage to check if EdPuzzle is experiencing issues?
A. There is no status page available for EdPuzzle.
Q. What steps should be taken to report or fix an issue with EdPuzzle?
A. You can submit a support ticket to EdPuzzle by emailing support@edpuzzle.com.
For internal support at YSU, contact the YSU Service Desk at 330-941-1595 or enter a ticket through the YSU Technology Service Portal. Tickets will be reviewed by the Service Desk and assigned to the appropriate department who can assist with issues
Q. What documentation and training materials are available for EdPuzzle?
A. For instructor documentation and help articles from EdPuzzle, go to the Instructor Help Center.
For student documentation and help articles from EdPuzzle, go to the Student Help Center.