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Services or Offerings?
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras.  This selection is subject to change based on demand.  A service fee may be assessed. Items are available on a first-come, first-served basis.

Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Due to COVID-19, all returns are by appointment only. Please complete the service request to begin the process of returning the borrowed device.

Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.

This service requests assistance with CCTV Bosch Operator Client login-related issues.

Remote Support from IT Staff through Bomgar.

Assistance changing a non-expired YSU Penguin Portal account password.

Get assistance activating a new YSU Penguin Portal account here.

Reset an expired/forgotten YSU Penguin Portal account password here.

Request toner for YSU printers

Report an issue with YMES (YSU Mass Email System)

Request a change or modification to YSU-specific processing in Recruit .

Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS

Request a Change or New Process in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR

Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications

Request information and/or assistance with our Banner System, 3rd Party Software integrated with Banner and custom applications.