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Outlook: Adding a Shared Email Account in Outlook for Windows and Mac
This article walks you through how to add/view a shared mailbox within Microsoft Outlook for PC.
Outlook: How to Utilize Email Templates
This article guides you through how to use templates in Microsoft Outlook.
Outlook: How to Use Shared Mailboxes in Office 365
This guide will assist you with adding and viewing Shared Mailboxes within the Office 365 Web Interface.