MFA: How to change your Multifactor Authentication (MFA) phone number.

Question

How to change your Multifactor Authentication (MFA) phone number.

Answer

*NOTE* IF YOU INITIALLY SETUP MULTIFACTOR AUTHENTICATION (MFA)  WITH YOUR WORK NUMBER YOU WILL NEED TO BE IN YOUR OFFICE TO UPDATE IT.

  1. Navigate to https://aka.ms/MFASetup 
  2. Complete the verification step by receiving a call on your work phone.
  3. Enter the code provided during the phone call.
  4. Select CHANGE next to the phone number listed.

  1. Choose your preferred authentication option.
  2. Choose your response method and / or update your Authentication Phone number next.
  3. Click on "Save" at the bottom after completing any changes.
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Details

Article ID: 135779
Created
Tue 12/14/21 10:36 AM
Modified
Thu 1/13/22 8:55 AM

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Multifactor Authentication (MFA) will begin implementation late Fall 2021. Please see frequently asked questions regarding MFA.
Multi-Factor Authentication (MFA) creates an additional level of security and protection of your YSU account.  It verifies your identity by requiring multiple credentials.  You will be prompted during the sign in process to verify your identity and this is often achieved by entering a code that you receive via text or email.