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Blackboard Ally F.A.Q.
Q. What is Blackboard Ally?
A. Blackboard Ally is a tool integrated within the Blackboard learning management system that helps improve the accessibility of course content. It automatically checks course materials for accessibility issues and provides instructors with feedback and guidance to improve them. Ally also generates alternative, accessible formats of course files for students to download.
Q. What courses can integrate with Blackboard Ally?
A. Blackboard Ally is integrated in all Production Blackboard courses.
Q. As an instructor, how do I setup Blackboard Ally in my course?
A. Blackboard Ally is automatically available in all courses in Production Blackboard. Ally Quick Start for Instructors provides more information about Ally usage.
Q. Is there a status webpage to check if Blackboard Ally is experiencing issues?
A. Status can be found at the Blackboard Status Page , under Americas - Ally - North America.
Q. What steps should be taken to report or fix an issue with Blackboard Ally?
A. Instructors or Students should contact the YSU Service Desk at x1595 or enter a Blackboard: Report Current Blackboard Outage/Issue ticket through the Technology Support Portal.
Q. What documentation and training materials are available for Blackboard Ally?
A. Ally Quick Start for Instructors provides an overview plus additional pages for all of the features of Ally.