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Banner: Report Issue/Problem

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Introduction

Use this service to report an issue, problem or failure with an application or process in our Banner System.  This includes all YSU-written applications/processes, 3rd-Party Integration Systems, and any supporting Banner tools (BDM, ePrint, Form Fusion, WebFocus etc.).  

Additional Assistance

  • Refer to the Related Articles section on this page for step-by-step instructions on how to report a Banner issue/problem.
     
  • To report an issue, problem or failure with an Ellucian-written Banner application or process, log into the Ellucian Support Center.
  • Contact the YSU Tech Desk at 330-941-1595