My Recently Visited Services

Use this service to request an AT&T coupon code for guests that need access to the internet from a personal device while on campus.

Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.

Report a Software Issue

Report an Issue/Problem with your voicemail

Reset an expired/forgotten YSU Penguin Portal account password here.

Request Software Installation

Assistance changing a non-expired YSU Penguin Portal account password.

Remote Support from IT Staff through Bomgar.


Request or modify an existing IT Service.

Request a Non-Patron (Guest) Login ID

Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications

This is a request to purchase a new computer.

Report something is broken or not functioning as it should.

Request toner for YSU printers

Request for information from IT. Ask a question, for general assistance or for a consultation.

Report an issue with YMES (YSU Mass Email System)

Report Request, Report Modification, Report Caster Set-up/Modification or Create Data File/Metadata

Request information and/or assistance with our Banner System, 3rd Party Software integrated with Banner and custom applications.

Duplicate/Non-Duplicate PIDM processing

Request a Change in our Banner System, 3rd Party Software integrated with Banner and custom applications Previously known as CSR

Get assistance activating a new YSU Penguin Portal account here.

Activate an existing network port – typically used for move of office equipment/personnel

Report an issue with Office 365 Email & Calendar and/or Outlook Email

Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS