My Recently Visited Services
Don't know where to begin when considering new software, equipment, training, or innovative business ideas in your office? Request an IT Consultation. Use this service to request a consultation with an IT professional. This request is not to be used when you are reporting a problem with equipment, services or to request support for the Banner ERP system.
Activate an existing network port – typically used for move of office equipment/personnel
Contact us for assistance with your upcoming video conference.
Request a change or modification to YSU-specific processing in Recruit .
This Banner Service Request is used to obtain access to HR/Payroll, Student, Financial Aid, and Alumni and Events modules, forms or data within Banner Application Navigator, Web Focus and Self-Service. Those making a request must have a business need to obtain access based on your assigned job duties. Employees or administrative supervisors (on behalf of their employees) should submit this request to add, remove or change access to Banner systems.
This service requests the installation of a new or replacement of an existing CCTV Camera.
ITS Training Services offers a wide variety of technology related workshops and self-paced courses to help you master new skills.
Expired Password, Unable to Login, Job Not Running, Coding/Programming Issues, ODS/Data Issues or Report an Issue/Problem with WebFOCUS
Staff or Faculty can use this service to request assistance with evaluation and remediation of online documents for accessibility. This service is not available for students.
Request a New Process (job/report) or Change Existing Process (job/report) related to Banner, 3rd Party Software integrated with Banner, or custom application. Also used to request a Banner release upgrade.
Equipment borrowed from YSU must be returned by the end of the semester in which the device was borrowed. Devices may be renewed one-time for one semester by completing this service. Please complete the service request to begin the process of renewing the borrowed device.
Report an Issue/Problem in our Banner System, 3rd Party Software integrated with Banner and custom applications
Use this service to request the temporary restoration of Blackboard SIS Course(s) from Archives that have been removed from Production Blackboard.
Use this service to request an internal online course review for an existing blackboard course
Use this service to create ticket for either Designing or Redesigning a blackboard course
This service provides students, faculty, staff, vendors or other YSU community members the ability to request a device be connected to the YSU NonStandard Network.
ONE DEVICE PER TICKET - EACH DEVICE REQUIRES ITS OWN FORM
Request a new network port –typically used for move of equipment/personnel to new area-chargeable item.
This service requests the installation of the camera viewing application, Operator Client.
IT Customer Services offers the a variety of devices for loan to YSU Students, Faculty, and Staff based on expressed needs and availability. We currently offer laptops, mobile hot spots and web cameras. This selection is subject to change based on demand. A service fee may be assessed. Items are available on a first-come, first-served basis.
Use this service to submit any blackboard request that does not fall under any of the topics listed on the previous page
Use this service to report a current outage or issue in Blackboard