How to Request the Activation of a Network Port

How do I request the activation of a port?

1. Navigate to the Network: Activate Port service on the Technology Support Portal.
2. Click Request Service (typically located on the right side of the page)
3. Sign in with your YSU Penguin Portal user name and password if prompted.You will then be prompted to complete the following information:
   • Requestor: Enter the name of the person requesting assistance. This field will auto complete with your information if you are logged in with your account.
   • Department: Enter the department associated with the person requesting assistance. This should only be changed if you have a dual role (e.g. student and student employee for a department).
   • Building: Enter the building where the network port is needed.
   • Room: Enter the room where the network port is needed.
   • Network Device Type: Select PC/Mac, Printer, Lab PC, or Phone.
   • Technology Service (TS) Tag Number: Enter the Technology Services (TS) tag number of the associated YSU equipment.
   • Network Port ID: Enter the ID; the description is located on the wall plate of the jack that needs activated (ex.0804A2B02). If there is no description, a network service technician will come to the location and identify the jack description.
   • Description: Enter any additional information relevant to the request, such as the location where the network port needs to be activated. For example: “the north side of the room” or “the left side of the door.”
   • Attachment: Click Browse to attach any file(s) relevant to the request. This can include spreadsheets, documents, screenshots, etc.
4. ​​Once you have completed the form, click Request at the bottom of the page.

If you need more assistance, contact the YSU Service Desk at 330-941-1595 or at servicedesk@ysu.edu.