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- Knowledge Base
- Teaching and Learning
- Faculty and Staff Resources
- Remote Work
Adequate WIFI connectivity and capacity is dependent on the number of concurrent Internet users in your household. Remote workers are expected to supply adequate and secure network connectivity in their homes at their expense.
- Knowledge Base
- Applications & Software
- Software
- Microsoft 365: Productivity Suite
- Teams
Connection considerations when working in the Microsoft Teams environment.
- Knowledge Base
- Applications & Software
- Software
- Canva
Learn how to start a new project in Canva.
- Knowledge Base
- Teaching and Learning
Learn more about the technology support portal, a self-help platform for users to find frequently asked questions, knowledge base articles, and submits service requests.
- Knowledge Base
- Applications & Software
- Software
- Lab Hosted Software
- Remote Access
List of software which can be installed remotely over the network
- Knowledge Base
- Applications & Software
- Business Applications
- TeamDynamix
Every Service Request or Incident you create is available for viewing within the Technology Support Portal.
- Knowledge Base
- Teaching and Learning
- Blackboard
- Blackboard for Students
Technical recommendations regarding computer, device, and connection to optimize your Blackboard experience.
- Knowledge Base
- Applications & Software
- Software
- Canva
Use your YSU student email to create an account and begin using Canva!
- Knowledge Base
- ITS Internal Knowledge Base
- IT Service Desk Knowledge Base
This article explains how to clear the cookies/cache on the browser
- Knowledge Base
- Did You Know?
Learn more about Automatic Replies and best practices as outlined by IT Security.
- Knowledge Base
- Applications & Software
- Software
- Video Conferencing
- Webex
Start your virtual meeting for your Blackboard course using the Webex Education Connector tool.
- Knowledge Base
- Teaching and Learning
This article provides an overview and steps to log into LinkedIn Learning.
- Knowledge Base
- Applications & Software
- Software
- Microsoft 365: Productivity Suite
- Outlook
Using folders in O365 or Outlook help to organize emails, calendars, contacts, and tasks. An inbox rule is used to automatically process email. It can be used to file, forward or delete incoming or outgoing messages. An inbox rule may also be set by malicious activity in a compromised email account.
- Knowledge Base
- ITS Internal Knowledge Base
- IT Service Desk Knowledge Base
The article explains MATLAB download instructions for faculty / students' personal machines.
- Knowledge Base
- Teaching and Learning
- Digital Accessibility
This article explains how to make a PowerPoint that conforms to Section 508 standards to be more accessible to those with disabilities.