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This guide will walk you through how to reset an expired/forgotten Penguin Portal password.

This article explains how to reset Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari browsers to factory default settings and how to clear caches and cookies.

This KB article explains how to clear and reset the Safari browser on an Apple device (iPhone, iPad) using iOS.

This article explains how to reset your keychain password after you've changed your portal password. This will prevent many of the popups when there is a password mismatch in keychain between your old password and new password.

This article explains how to clear the cookies/cache on the browser

This guide will assist with requests to Voicemail Changes

Follow the instructions to activate or reset your account detail to access the Penguin Portal, Blackboard and other YSU services.

This article provides instructions for a clean install of Windows 10 on a personal device.

Instructions on how to connect to WiFi

Banner Self Service allows faculty to change the security question associated with the user account.

This guide will walk you through how to change a current Penguin Portal account password.

Learn how to enable and create breakout sessions in Webex Meetings.

This guide walks you through how to install Microsoft Office on a personal device.

A What-if Analysis in Penguin PASS allows students to explore degree requirements for a different major, concentration, minor or course to see how their coursework would be applied to or affected by the new program.