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This guide will walk you through how to order toner for a YSU-owned printers which are not Xerox printers.

Locations where student printers are found

Learn to use a variety of function on the Xerox printer: Fax, Scan, Copy, Release Print Jobs.

Guide to using PaperCut Mobility print on various operating systems.

This procedure shows how to fix a printer that only prints one copy instead of multiple copies.

This article answers questions that students have regarding their print services and guidelines on campus.

You should use the "IT General Help" form if you are experiencing problems with an IT related device (PC, printer, etc) or service (network connectivity, website, etc).  Other issues that should be reported with this form include any device or service that was once working but no longer functions correctly or at all.

Archived IT News Articles

The below guide will provide instructions on how to properly sanitize or disinfect your computer device(s).

Multifactor Authentication (MFA) will begin implementation late Fall 2021. Please see frequently asked questions regarding MFA.

This article explains how to request to activate an existing network port. This is typically used for the move of office equipment/personnel.

This guide will show you how to request additional print pages.

The article explains how to request a new network port. This is typically used for adding ports in an office/area in which they do not currently exist and need to be installed. This would also be for ports that exist but need to be physically relocated.

This article explains the process to obtain a new Y card.