Marketplace uStore: Request New/Existing Product or Event

Summary

Information to assist filling out a uStore Service Request.

Body

Question

How do I fill out the for to request a new Marketplace uStore page for products or events? How to I request changes to an existing uStore page?

Answer

Follow this Knowledge Base article to assist in filling out the Service Request form. 

  1. Event or Product Title: Enter the title of the event or product change, be specific but note more details can be added later in this form. 
  2. Event or Product Status (New or Existing): Choose whether the event or product is New or an Existing event or product.
  3. Acct/Dept: Automatically filled with your department.
  4. Department Contact Name: Automatically filled with your name. If you are filling out this ticket for someone else, replace your name with their name from the magnifying glass lookup. 
  5. uStore Start Date: Select the date you would like the uStore to be available. 
  6. uStore End Date: Select the date you would like the uStore to not be available anymore. Do not select an end date if the product or event will always be available until further notice. 
  7. Store Site Manager Name (if different than Contact Name): Add a Store Site Manager to the ticket if the person is different than who is filling out this ticket. 
  8. Please describe in detail your business proposal: This text area should be filled out with the general information about the product or event. 
  9. Product Information and Pricing: Enter what information should be collected during the purchasing process. Some examples include:
    • Limited availability of product (such as only 300 tickets available for an event)
    • Different pricing for students vs. non-students
    • Different pricing based on how many people register (ex. First 3 people are free, after that additional are charged $20 per ticket)
    • Products that come in different sizes (ex T-Shirts, small, medium, large, etc.)
  10. Purchaser Information Collection: Enter what information should be collected during the purchasing process. Some examples include: 
    • Information the purchaser should enter, such as First Name, Last Name, Phone Number, Email Address, Physical Address, etc.
    • Billing information that is different than shipping information. NOTE: it is not possible to export a person’ s billing information out of TouchNet.
  11. ​​​​​​​FOAP for general funding of uStore: FOAP in full format 123456-123456-123456-12. If this is an existing product or event, type N/A. Each Marketplace must have a Banner Detail Code for the account to which payments are posted. Contact the Bursar Office if needing a new account setup.
  12. Shipping required?: Yes or No if shipping is required. 
  13. Shipping FOAP: FOAP associated with product shipping. FOAP in full format 123456-123456-123456-12. If you do not know this information, leave blank and discuss with Student Accounts
  14. Sales Tax required?: Yes or No if sales tax is required.
  15. Sales Tax FOAP: FOAP associated with sales tax for product or event. FOAP in full format 123456-123456-123456-12. If you do not know this information, leave blank and discuss with Student Accounts​​​​​​​
  16. Attachment: Attach any images or text in a document t assist in creating uStore or Event webpage. 
  17. uStore-Link: Not on the form to enter but will contain the webpage link to uStore or Event. This will be available once the ticket has been created and Student Accounts creates or works on the URL. 

Details

Details

Article ID: 162986
Created
Thu 7/11/24 4:08 PM
Modified
Thu 7/11/24 4:09 PM