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Pearson MyLab, Mastering and Revel F.A.Q.
Q. What is Pearson MyLab, Mastering and Revel?
A. Pearson MyLab, Mastering and Revel are digital learning platforms providing content, online assignments, gradebook sync and other customizations which integrate in Blackboard Ultra.
Q. What courses can integrate with MyLab, Mastering and Revel?
A. All YSU Blackboard courses are able to integrate with Pearson MyLab, Mastering and Revel. You can browse through a list of disciplines and materials by filtering through disciplines in the left menu or searching by Title, Author or ISBN in the top search bar.
Q. As an instructor, how do I setup MyLab, Mastering or Revel in my course?
A. One of the first steps is to work with a Pearson sales representative to go over the courses available and purchase materials. Contact a sales representative through the link by entering Youngstown State University and other information.
Once purchased and the materials are ready for use, they will need to be linked to Blackboard Ultra through Pearson by adding LTI 1.3 links into your Blackboard Ultra course. The Get Started with MyLab, Mastering, Revel Support Page will walk you through general information for the different integrations and provide step by step instructions for setup. YSU Blackboard administrators have already configured our Blackboard Production instance with the Pearson LTI 1.3 Links. They look like the following picture in the Books & Course Tools inside your Blackboard Ultra course.
Additional links provided by Pearson Support:
Mastering: Instructor Quick Start Guide
MyLab: Instructor Quick Start Guide
Revel: Instructor Quick Start Guide
NOTE: Specifically for Revel, do not click the Pearson Revel picture at the top of the Books and Course Tools page, this link is for an older integration and is no longer used. It should be removed by Blackboard in the future.
If you need additional support internal to YSU, you can contact the Cyberlearning Department and setup a meeting with one of our Instructional Designers.
Q. Is there a status webpage to check if MyLab, Mastering or Revel are experiencing issues?
A. https://status.pearson.com provides information regarding any scheduled or unscheduled outages with Pearson products and their integrations.
Q. What steps should be taken to report or fix an issue with MyLab, Mastering or Revel?
A. The Pearson Higher Education Help and Support Page provides support for Students, Instructors and Bookstore Representatives through a list of menus. For any issues that aren't listed, click Contact Us and fill in the prompts. If the issue seems internal to YSU, you can enter a service request to report an issue or outage.
Q. What documentation and training materials are available for MyLab, Mastering and Revel?
A. Students and Instructors can search through documentation on the Pearson Higher Education Help and Support Page.