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GoReact F.A.Q.
Q. What is GoReact?
A. GoReact is an assessment and video streaming software designed to help instructors assess students' skills through videos, presentations, assignments, and more. The platform enables students to record and share videos on various topics. This platform is made for instructor-student interaction.
Q. What courses can integrate with GoReact?
A. All YSU Blackboard courses, Original and Ultra, are able to integrate with GoReact.
Q. As an instructor, how do I setup GoReact in my course?
A. Getting Started with GoReact and Blackboard - Download from right side menu attachments.
How to Create GoReact Assignments in Blackboard Original - Download from right side menu attachments.
How to Create GoReact Assignments in Blackboard Ultra - Download from right side menu attachments.
Q. Is there a status webpage to check if GoReact is experiencing issues?
A. GoReact's Systems Details page provides information on scheduled maintenance periods and service level objectives.
https://status.goreact.com/ provides the real-time status of goreact.com.
Q. What steps should be taken to report or fix an issue with GoReact?
A. GoReact has phone, email, and chat support available.
Phone Support: 801-717-3499
Instructors can submit a ticket request in the support portal.
Instructors can access real-time chat support by going to the GoReact homepage and using the chat bubble in the lower right corner.
For internal support at YSU, contact the YSU Service Desk at 330-941-1595 or enter a ticket through the YSU Technology Service Portal. Tickets will be reviewed by the Service Desk and assigned to the appropriate department who can assist with issues
Q. What documentation and training materials are available for GoReact?
A. For instructor documentation and help articles from GoReact, go to the Instructor Resources Help Desk.
For student documentation and help articles from GoReact, go to the Student Resources Help Desk.